SAP Basis Administrator Front Line Support

SAP Basis Administrator Sr - Frontline Support

 

Job Description:

This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities. The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. Errors will likely cause visible delay, expense and/or disruption to the end-user. May act as a functional/team leader. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.

 

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

 

Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.

 

Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.

 

Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using various types of equipment.

 

Conducts surveys to determine user needs.

 

Analyzes test data and recommends hardware or software for purchase.

 

May design and develop complex software interface programs.

 

May write technical specifications to send to vendors for bid.

 

Assists users to identify and solve complex data and/or voice or other communication problems.

 

Develops and writes procedures for installation, use, and

 

Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.

 

Senior level may provide functional guidance for tasks or individuals.

 

Participates with others in technical proposal process.

 

 

Education and Years of Experience:

Bachelor?s degree in a related field, or equivalent work experience.

 

Minimum of 5-7 years of related SAP experience. Requires advanced knowledge and experience in a full range of technology platforms and systems.

 

Specific Requirements:

THIS POSITION REQURES SHIFT WORK, INCLUDING NIGHTS AND WEEKENDS AS NEEDED.

 

Key Responsibilities:

 

SAP Skills

 

? Install/Upgrade of SAP R/3 and related components

? Implemented SAP Correction and Transport system

? SAP client copy, client export and client import

? SAP Security implementation & mgmt, Users authorization and profile maintenance

? SAP CCMS, Operation mode, Background jobs and printing and spool management

? SAP OSS logons and X.25 connection support

? Apply patches/notes and hot packages

? Setting up operation modes

 

Database Skills specific to SAP

 

? Database backup and recovery

? Tablespace monitoring

? Adding table extents and enlarging tablespaces

? Reorganizing tables and tablespaces

? Database export and import

? Database tuning

? Database administration

? Upgrading Database software

 

Operating System Skills

 

? Setup and prepare the OS system disk and file systems

? System backups and monitoring disk usage

? Configured swap space

? Install Unix Operating System

? Maintain OS system security access and protect critical system files

? Monitor/control system activities (Process management) and OS fine-tuning

? Develop and maintain necessary scripts to automate periodic system tasks

? Create logical volumes and volume groups

 

 

SAP Exp: 4+ Years

OS: Working knowledge of at least 2 OS DB: Working knowledge of at least 2 DB