Senior Software Engineer - CRM

Thomson West is the leading provider of information and productivity solutions to the U.S. legal market. In our 130+ year history, we have built the strongest brand name in the profession. We employ over 8,000 people, and in 2003 sold our online, CD-ROM, and print products in over 60 countries.  We are looking to add a Senior Software Engineer on the CRM (Customer Relationship Management) Sales Force Automation development team that is responsible for developing & supporting our Siebel sales applications. 

 

Primary Responsibilities:Participate on development team consisting of 4-7 team members  Assist in gathering, documenting & interpreting user requirementsContribute to design & development specification documentsAssist in defining project development strategies, estimates & timelines Ability to communicate and apply industry standards for configuration and development on SFA systemsAbility to build and demo proof-of-concept prototypes to team members and business usersAbility to extend and customize Siebel Sales application through standard toolsets to meet West specific business requirementsAbility to recommend, compare & contrast multiple solutions using standard toolsets and methods Collaborating with other developers, team leads, and external vendor consultants towards completion of configuration, development, & unit testingDevelop, test & maintain custom interfaces between CRM applications, SAP and legacy systemsWork effectively in a team environment consisting of team leads, developers, contractors, and usersEffectively balance and prioritize multiple projects concurrentlyProvide regular status reports on development progress and issues to team and/or technical leadsParticipate in ongoing support and maintenance of the system, including enhancements and new releases

 

 



Minimum Qualifications: Bachelor?s degree required in Information Technology, Computer Science or related field Four to six years experience with full-cycle (i.e. requirements definition through testing/implementation) software development Two or more years experience configuring and/or developing with Siebel toolsTwo or more years experience with the following core technologies: Java/J2EE, JSP, Visual Basic, ASP, COM, MTS, Relational databases (DB2, SQL), XML, XSL, XSLT, NT, Unix Good oral and written communication skillsEffective problem solving and issue resolution skillsDemonstrated ability to effectively work in team environment with varying skill set levels

 

Preferred or Desired Qualifications: Middleware development experienceSiebel EIM integration experienceSiebel ASI integration experienceSAP R/3 knowledgeExperience working with Call Center, Sales and Account Management users and toolsData Warehousing experience  Business Analyst skills 

 

 

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The Thomson Corporation is a leading global provider of integrated information solutions to business and professional customers.

 

Thomson provides value-added information, with software tools and applications that help its customers make better decisions, faster. We serve more than 20 million information users in the fields of law, tax, accounting, higher education, reference information, corporate e-learning and assessment, financial services, scientific research and healthcare.

 

The Corporation's common shares are listed on the New York and Toronto stock exchanges (NYSE: TOC; TSX: TOC).

 

Our employees embrace a number of commonly shared values - collaboration, accountability, customer focus, a bias toward action and results, appreciation and respect for diversity, entrepreneurial spirit and, at all times, the highest ethical standards.  These values represent the behavior each employee is expected to exhibit in their role.  In our view, fostering a culture that embodies these values will lead to success and growth for our employees and our business.

 

The Thomson Corporation is proud to be an Equal Employment Opportunity/Affirmative Action Employer.