Senior Systems Support Engineer

Senior Systems/Network Engineer

Boston Investment Firm

 

The role of the Senior Systems Support Engineer is to architect, implement, deploy, and maintain the infrastructure required for our client, a Boston-based investment management firm.

 

Description of Major Responsibilities

 

1)  Operations

? Support start and end of day processing.

2)  Develop and implement production control infrastructure

? Evaluate and implement software to monitor system and network health

? Support Market Vendor infrastructure

? Implement, deploy, and maintain production control scripts and software

? Monitor service level compliance

3)  Partner and Customer relations

? Interface with counter-parties to implement network connectivity

? Provide reports to management and clients on system and network health

? Support management in maintaining licensing requirement including procurement

? Evaluate and recommend products

4)  Support Corporate Services

? Deploy and configure market vendor software

? Deploy and configure server and workstation software

? Deploy and configure remote connectivity for various users

? Resolve problems with production technical issues

5)  Ensure data integrity and security

? Support firewall and intrusion detection infrastructure

? Monitor backups to ensure data recoverability

6)  On-call support

? Provide 24 hour on-call support on a periodic basis to troubleshoot issues.

7)  Maintain documentation of the production control environment

? Develop and maintain operational procedures Run-books

? Maintain an accurate list of serial numbers, etc. for all production software and hardware

 

Description of Shared Responsibilities

 

1)  Support corporate users

? Identify user requirements

? Troubleshoot and train user community as required

? Investigate and recommend new solutions to enhance productivity

2)  IT Support

? Perform hardware installations and upgrades when required.

? Support telephony environment

? Support physical facilities environment

 

 

The person in this role must be flexible and provide technical support and expertise on an as-needed basis wherever management believe that a technical gap may exist.

Required Systems Skills

 Must be an expert in Microsoft Windows system administration ? (5 to 7 years experience)Working knowledge of various Market Vendor applications including Reuters Bridge Workstation and Bloomberg. (2 to 5 years)Working knowledge of Internet Information Server ? (3 to 5 years)Working knowledge of SQL Server ? (3 to 5 years)Expert in implementing layer 2 and layer 3 networks ? (5 to 7 years experience)Working knowledge of Dell Server and Network hardwareWorking knowledge of Cisco network equipmentUnderstanding of IPSec and various security technologies

 

Other Skills

 Must be a motivated and focused individualWorking knowledge of trade order management systems ? (1 to 2 years experience)Working knowledge of the investment management process ? (1 to 2 years experience)Ability to diagnose and troubleshoot problems in a methodical fashionMust have excellent organizational and communications skills

 

 

To apply, submit resumes in Word format to margaret.shue@infocurrent.com

 

Visit our website at www.infocurrent.com for more information on this and other great job opportunities!