Software Quality Assurance Specialist

COMPANY OVERVIEW

The NHHEAF Network Organizations are the largest source for student loans and financial aid within New Hampshire and have an over 40-year history of helping families plan for and fund higher education. The Organizations are comprised of four independent, nonprofit organizations: The New Hampshire Higher Education Assistance Foundation, which was established by the banking community in 1962 to guarantee student loans; the New Hampshire Higher Education Loan Corporation, which was designated by the State of New Hampshire in June 1993 to be a lender and holder exclusively for student loans; Granite State Management & Resources, which was established in 1986 as the loan servicing arm of the Organizations and the NHHEAF Network Educational Foundation, which was established by the NHHELCO Board of Trustees in 2004 to administer the Organizations? charitable giving programs.

 

Collectively, the NHHEAF Network Organizations offer complementing services to families including information and materials about planning for higher education, education loan funding and life-of-loan servicing. The NHHEAF Network Organizations can be reached at 1-800-525-2577 or online at http://www.nhheaf.org/.

 

FUNCTION:

 

Responsible for the creation, setup, execution, validation, and reporting of Software Quality Assurance (SQA) testing specific to assigned Information Services development projects.  Using standard concepts, practices, and procedures, ensure that new or enhanced software applications meet or exceed the quality standards established for the product?s functionality, usability and performance prior to its release. Mentor/train other SQA Specialists as needed.

 

RESPONSIBILITIES:

 

Documentation:

? Participate in design reviews to understand intent of software.

? Evaluate documentation for effectiveness and compliance with the established process.

? Understand and develop test scripts and test cases from functional specifications according to established standards and procedures.

 

Software Testing:

?  Execute manual and automated tests to ensure that software meets established quality standards.

? Record and track defects using a defect tracking tool and process.

? Hold regular anomaly review meetings with developers, reporting anomalies and providing feedback to ensure timely resolution of open issues.

? Identify resources needed for testing and establish test system environments.

 

Process:

? Strong understanding of SQA methodology.

? Monitor adherence to SQA methods and standards.

? Provide feedback on the quality assurance process and make enhancement recommendations.

 

Other:

? Perform additional responsibilities as requested.

 

REQUISITE SKILLS AND ABILITIES:

 

?  Bachelor Degree in Computer Science or Information Systems preferred and/or

three (3) years of SQA experience with a working knowledge of quality assurance  methodologies and ability to create software test documents and perform standard SQA acceptance testing.

?  AS/400 OS and SQL experience a plus.

?  Java/Windows GUI experience a plus.

?  PVCS Version Manager experience a plus.

?  Working knowledge of SilkTest and Blue Express a plus.

?  Proficiency in Windows, Microsoft Word, spreadsheet applications and databases.

?  Experience in documentation development and software testing, including Web testing, Usability, Load and Performance testing.

?  Understanding of state-of-the-art SQA methodologies and technologies, and the ability to tailor these approaches as appropriate to the situation.

?  Ability to mentor/train SQA Specialists in writing test cases and accomplishing test objectives.

?  Must be able to work independently or in a team environment.

?  Must be able to handle multiple tasks and switch priorities effectively.

?  Attention to detail and accuracy is critical.

?  Ability to apply visual, comprehension, strong interpersonal, effective listening, problem-solving, planning, prioritizing, organization and customer/employee relations skills in the performance of all essential job functions.

?  Ability to communicate effectively, both verbally and in writing, with or without the use of interpretive devices.

?  Ability to work as an individual contributor and as a team member.

?  Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc. with or without reasonable accommodation. 

 

COMPANY BENEFITS:

 

Anthem BC/BS (80% company paid), Anthem Vision (80% company paid), Delta Dental (100% company paid), Life/LTD/AD&D (100% company paid), 403(b) (100% company match up to 5%), Pension Plan (6%-10% of annual salary), Tuition Reimbursement (100% for C or better), 6 paid Holidays, 5 floating Holidays, Vacation (2 weeks), Sick days (10+ per year).

 

SUBMIT:

 

Resume with SALARY REQUIREMENTS