Sr Business Analyst/Sr Technical Writer - (DC10296)

Catalina Marketing Corp., selected by Fortune magazine five years in a row as one of the 200 Best Small Companies in the US.

SUMMARY:
The Senior Business Analyst devises and designs business requirements for business problem solutions and new business opportunities. As business expert for assigned areas, acts as liaison between end users, IT and Software Quality Assurance. Analyzes business processes, makes improvement recommendations and collects and documents data requirements. Conducts discovery sessions and documents functional requirements and business cases.

JOB RESPONSIBILITIES:
Managing Employees:
Coaches less experienced teammates
Creates documentation to aid in others' learning
If applicable, provides supervision and ensures quality and timeliness of others' deliverables
Managing Work:
Understands scope, priority and timelines for assigned work
Manages workload to deliver quality deliverables that meet requirement
Communicates status of assignments to supervisor
Notifies supervisor of issues that impact productivity or ability to meet expectations
Adheres to CSF processes in completing assignments
Follows standards/uses standard toolsets
Assists Manager in tracking progress, prioritizing work, developing time estimates and work plans and assisting less experienced team members
Resolves issues or escalates to Manager, if necessary
Identifies opportunities to improve existing conditions and processes & implements solutions
Creative in problem solving
Does not miss important items
Does not need to be told the same thing multiple times
Checks work in to central repositories
Additional Responsibilities:
Helps to develop project cost and benefit estimates to establish project worth including the development of alternative considerations leading to recommendations for new systems, equipment installations, or change to existing systems.
Acts as Project Lead when required to drive complex projects to completion.
Facilitates user sessions to determine and document high level and detailed user requirements.
Performs necessary investigation, analysis and evaluation to determine project feasibility.
Advises appropriate people on the implications of existing IT systems that can be applied to a problem or new business opportunity.
Tracks User requests.
Documents and maintains business process flow for all business units.
Assists SQA with design of new functionality test plans.
Assists with development of end-user documentation.
Perform and document user acceptance testing.
EDUCATION:
Bachelor's Degree or equivalent directly related experience.

EXPERIENCE:
5+ years related business experience

SPECIAL SKILLS:
Experienced Project Lead
Complete knowledge of software development lifecycle process
Experience in writing high level and detailed user requirements
Ability to facilitate user requirements sessions
Strong knowledge of software testing procedures
Excellent interpersonal skills
Excellent presentation skills
Process mapping experience
CORE COMPETENCIES:
Customer Focus:
Establishes strong relationships with customers
Understands and strives to meet customer needs
Team Orientation:
Works well with others
Assists less experienced team members
Leadership:
Sets a good example for less experienced team members
Provides direction
Proposes and implements change
Is held accountable for all actions/work
Displays initiative
Demonstrates persistence until goals are met
Applies problem solving skills to overcome obstacles
Attempts to solve problems, yet asks for help before productivity is impacted
Adapts to given situations
Understands and works effectively with ambiguity
Communication Skills:
Excellent verbal and written communication skills
Strong listening skills
Translates technical details into descriptions the customer can understand
Illustrates concepts clearly
Adjusts content of written/verbal communication to the audience
Written communications are succinct, clear and complete
Personal Qualities:
Displays professionalism, honesty, integrity, self confidence, maturity, respect and conviction
Maintains a positive attitude
Self Development:
Accepts and addresses constructive feedback
Pursues practices to improve knowledge and skills
Keeps skills updated and asks for coaching or formal training, if necessary.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Catalina believes in strength through diversity.

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