Systems Engineer - Intermediate - Email & Messaging Services

UNIVERSITY OF NOTRE DAME

 

Systems Engineer - Intermediate - Email & Messaging Services

 

The Office of Information Technologies (OIT) at the University of Notre Dame has an immediate opening for a Systems Engineer, Email and Messaging Services. This person is responsible for installing, configuring, and maintaining applications in support of Electronic Mail (Sendmail), Listserv, Calendaring (Oracle calendar), Web Events calendar (Meeting Maker), and other messaging applications. This position supports the team's operational needs, help desk cases, projects, and special requests. As a member of the Messaging team, this engineer is responsible for a variety of duties including:

 

- System administration and configuration management for an assigned group of systems; in particular the electronic mail system implemented using commercial sendmail software. Familiarity with Microsoft Exchange is highly desired.

- Develop automation and interface scripts where appropriate using PERL, PHP, HTML, etc.

- Testing and installation of required operating system patches following the approved procedures and maintenance schedule;

- Review of system, security, application and firewall logs;

- Performance-monitoring procedures to assist with performance tuning capacity planning and trouble shooting of system problems

- Implementation of changes and upgrades following the change management procedures.

 

Additional responsibilities include acting as a project technical lead and / or functional lead for assigned projects. Performs as a project team member or as a project leader for either infrastructure or enterprise projects. Project related tasks potentially include: requirements definition, estimating, design, development, documentation, testing, implementation, and maintenance.

 

This Engineer reports to the Manager of Infrastructure Services within Operations and Engineering Division (O&E) of the OIT. The Engineer collaborates with other technical staff to define and install appropriate technical solutions for the needs of the University as defined by senior OIT management. While the majority of work is performed during normal business hours, some evening and weekend work is required to maintain systems and minimize disruptions of service. Systems Engineers maintain an 'on call' support status in the event of an unscheduled service outage.

 

Requirements: 

 

Successful candidates will have two years or more experience administrating email and related applications. Bachelor's degree in Computer Science or a combination of education and relevant experience required. An in-depth knowledge of best practices for hardware / operating system configuration management, hardening techniques, and patch management is required. Demonstrated Project Management skills are highly desired.

 

About the Operations and Engineering Division:

 

The department of Operations and Engineering (O&E) within the OIT is responsible for the central 24x7 data center operations, help desk, and over two hundred computer systems, related HW, OS, and applications that serve the greater university community.  Example services include the core administrative systems, email, calendaring, web, DNS/DHCP, Active Directory, LDAP, RADIUS, account generation, user authorization and authentication, Websphere, Cold Fusion, storage systems, backup, Citrix Metaframe, VMware ESX, and systems monitoring.


About the University of Notre Dame: 


The University of Notre Dame (www.nd.edu), founded in 1842 by a priest of the Congregation of Holy Cross, is an independent, national Catholic university located at Notre Dame, Indiana, adjacent to the city of South Bend and approximately 90 miles southeast of Chicago. Notre Dame is rated among the nation's top 25 institutions of higher learning in surveys conducted by U.S. News & World Report, Princeton Review, Time, Kiplinger's and Kaplan/Newsweek. The University ranks in the top 20 among all American colleges and universities in size of endowment (approximately $2.8 billion). 
 
Notre Dame ranks as one of the nation's most selective universities, joining Harvard, Yale, Princeton, Stanford, Dartmouth, Brown, MIT and Rice as the only schools that admit fewer than half of their freshman applicants and enroll more than half of those who are admitted. Sixty-five percent of incoming freshmen were in the top 5 percent of their high school graduating classes.  
 
The University offers a wide range of cultural events hosted in the new, state-of-the-art Marie P. DeBartolo Center for the Performing Arts (performingarts.nd.edu) and the venerable Snite Art Museum (www.nd.edu/~sniteart). Notre Dame athletics is world renowned and consistently places in the top 10 annually for the prestigious Director's Cup for overall athletic performance while maintaining one of the nation's highest graduation rates for student-athletes. 
 
With 1,250 acres containing two lakes and 136 buildings with a total property replacement value of $2 billion, Notre Dame is well known for the quality of its physical plant and the beauty of its campus. The Basilica of the Sacred Heart, the 14-story Hesburgh Library with its 132-feet-high mural depicting Christ the Teacher, and the University's newly renovated 124-year-old Main Building with its famed Golden Dome are among the most widely known university landmarks in the world. 
 
The Region: 


The Michiana area enjoys a four-season climate and many woodlands and lakes and has many amenities you might expect to find in a resort. Few locations in the Midwest offer such ideal conditions for work, study and recreation. The greater South Bend and Mishawaka area offers an abundance of diverse cultural events, museums, movie theaters, shopping malls, coffee houses and parks. South Bend even has its own symphony orchestra and a minor league baseball team, the Silver Hawks. There are great restaurants, the College Football Hall of Fame, and the East Race Waterway, just to name a few attractions. Chicago is a two hour drive to the west and Indianapolis is three hours to the south. 
 
The Application Process: 


Please complete an online application at http://jobs.nd.edu (Requisition #020060370) and attach a cover letter addressing applicant's strengths in relationship to the job, resume, and the names, addresses, phone numbers and e-mail addresses of at least three (3) current professional references.

 

AA/EOE