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Technical Support
| Details |
Country: USA
Location: WI Green Bay
Total applied: 15
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Technical Support
Kelly IT Resources is currently recruiting for a Technical Support, who will be working on-site at a highly regarded client. Kelly IT Resources is among the largest and most respected technology recruitment firms in the country. We serve 92% of the Information Week 500 companies.
Kelly IT Resources specializes in providing companies around the world with information technology professionals. We are a part of Kelly Services, a US-based Fortune 500 company and a global staffing industry leader.
Position Requirements: Performs analytical, technical and administrative work in the planning, design and installation of new and existing personal computer systems. Works on moderately complex PC applications. Determines types of hardware and software required in conjunction with end user. Writes programs to fulfill requirements or selects appropriate off-the-shelf software and modifies to suit. Provides telephone support to field office staff. Tracks and reports user activity utilizing call management software. Able to maintain or utilize telecommunications protocols. Installs new hardware and maintains existing hardware. Trains end users in use of equipment and software. Provides first level or higher user/customer telephone support for computer systems, which includes software, hardware, or even telecommunications systems. Understands and applies new technical information. Understands customer service techniquesTroubleshoots, generally via telephone, hardware and software problems, assisting users with desktop applications and systems. Provides user training over the telephone. Uses applications to track user requests from ticket generation through completion and customer satisfaction processes.
****Position located in Green Bay, WI...Relocation expenses are not covered****
****Manager will only review candidates having ALL the specific skills listed****
****Assignment is expected to last 1 month****
****Third Parties/1099's/Corp-Corp Candidates will NOT be considered****Kelly Services is an Equal Opportunity EmployerContact?Information?:.501 Office Center Drive
Fort Washington?PA?19034
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