Technical Support Analyst II

Technical Support Analyst II

 

At The Bank of New York, our people are our most valuable asset. As a premier global financial services leader with over 200 years of success, we can offer you a wealth of opportunity. We have a Technical Support 2nd Shift position available in Central NJ. 

 

Responsibilities include providing first and second level technical support for the VMS Systems and technical support to our client community, incident management, escalation and incident documentation, writing and updating of standards and operating procedures, assisting the programming staff, quality assurance group and development group, successful completion of shift processing requirements, the execution of daily batch jobs, and performing backups / restores as needed, and the preparation of various management reports. 

 

To qualify, you must have a degree in Computer Science or equivalent work experiences in a VMS Data Center, minimum of 8 years experience, some management experience with demonstrated leadership and accomplishments is a plus. You should have working knowledge of VMS and UNIX (AIX/Solaris), and AS400 experience helpful.  Programming capabilities in VMS/DCL, UNIX utilities and commands, and a familiarity with VMS backup or other 3rd party vendor backup software (Legato).  You should also be self-motivated with good written and oral communications and must be willing to work a flexible time schedule. 

 

We offer a competitive salary and comprehensive benefits package including retirement savings plan, tuition assistance and immediate medical, dental, and life insurance. For immediate consideration, please APPLY ONLINE at: http://www.bankofny.com/co/MON/908-872

 

For more job opportunities, visit our website at: www.bankofny.com/careers

 

We are an equal opportunity employer.