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FIELD-SERVICE-MANAGER-PHOTOLITHOGRAPHY-EQUIPMENT

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FIELD SERVICE MANAGER/PHOTOLITHOGRAPHY EQUIPMENT

Details

Country: USA
Location: CA Morgan Hill
Total applied: 5

Relevant Work Experience: 5+ to 7 Years
Career Level: Manager (Manager/Supervisor of Staff)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)

Manages and directs the activities of field service and support personnel to provide technical support required for the installation, servicing and modification of company products. Ensures the proper training of field service staff and the customers in the installation, service, use and maintenance of equipment. Distributes field modification notes and other service related information to staff and customers. Maintains records and statistical analyses of failure rates and spare parts utilization. Coordinates the invoicing of spare parts orders and service charges. Maintains continuing liaison with engineering personnel to analyze and resolve customer equipment problems. Coordinates the shipment of loan and exchange equipment for support of warranty, demonstration or replacement of customer equipment. Generates technical marketing aids such as recommended spare parts kits and spare modules.

Experience and Training: Bachelors degree in technical field or equivalent experience. 5 years of field service experience. Well-rounded knowledge of company products.

- Apply for FIELD SERVICE MANAGER/PHOTOLITHOGRAPHY EQUIPMENT

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