Field Audit Technician 2

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Investigate illegal cable activity, make recommendations for prevention, and assist in educating subscribers about cable theft. Perform audits and related tasks including disconnecting illegal connections, confiscating equipment, service related tasks or performing proper installations, as needed. Communicate investigative results to management with recommendations for improving controls. Coordinate communication with subscribers regarding illegal cable activity. Test converter equipment to determine alternations. Prepare documentation for prosecutions or other necessary actions and represent the company at legal proceedings as required. Act as the investigative and security liaison with federal, state and local law enforcement officers, prosecuting attorneys, probation offices, etc. Be well informed with theft and service laws and the consequences that may result from this activity in addition to keeping updates of other applicable criminal statues. Preserve and protect confidential information. Accumulate evidence and data to establish probable cause and subsequently prepare appropriate search warrant. Assist the police after execution of a search warrant for unauthorized subscribers. Follow-up leads of possible illegal cable usage from various sources identify and coordinate legal action against unauthorized users. Coordinate audits of commercial establishments during PPV events. Record and track illegal information using cable data prepare reports and statistical data for management and Cable Theft Associations. Determine restitution of unauthorized subscribers including loss of revenue; negotiate settlement with unauthorized subscribers and their counsel. Perform other duties as assigned. Punctual, regular, and consistent attendance.

Qualifications
High School Diploma or equivalent. One to two years of related experience. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.



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