Installer Tech Network Services - (MN10654)

180 Connect is the largest installation outsourcing company with over 4000 employees and 100+ offices nationwide!!

180 Connect offers a stimulating work environment by focusing and investing heavily in employee training. Emphasizing positive career paths and providing competitive, incentive-based employee benefits packages. We provide our technicians with Professional uniforms, Installation Supplies/Materials Provided (Tools Not Included), branded late-model service vehicles fully equipped for safety and security. PCS units enabling constant work in progress status updates.

Primary Duties and Responsibilities:
Prepares for Fiber to the Home (FTTH) conduit/cable installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers.
Plans FTTH conduit/cable installations by evaluating location; locating access; laying-out equipment and reviewing field prints.
Establishes FTTH system by installing equipment, running and pulling CAT5 cable; and possible fiber splicing; adhering to codes, regulations, and standards.
Verifies FTTH system is functioning by testing equipment and connections; identifying and correcting problems.
Maintains records by documenting installations and all additional information needed for invoicing.
Maintains and improves service by listening to customer's description of problems; diagnosing, troubleshooting, and repairing problems; replacing and upgrading components; referring to schematics, manuals, and manufacturers' instructions.
Maintains customer rapport by resolving concerns; answering questions.
Maintains safe work environment by following safe practices.
Keeps supplies ready by working with the providers to insure all materials and tools are in the work vehicle on a daily basis.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Follows all company policy and procedures.
Adheres to safety policy.
Other duties as assigned.

Requirements:
High school diploma or G.E.D.
Must be able to lift 65 lbs and climb utility poles.
One year experience in electronics, CATV, telecommunications or related field.
Good verbal and writing skills
2 years of customer service experience
Valid driver's license.
Negative pre-employment drug test
Criminal and MVR backgrounds meet company hiring criteria

180 Connect offers Competitive Wages with Excellent Benefits!

Qualified candidates can apply by sending their resume to: mbergmann@180connect.net




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