Maintenance Dispatcher

Job Description

Major Responsibilities:

Under close supervision, the Maintenance Dispatcher prioritizes and dispatches emergency repair crews and communicates with operators, maintenance planners and supervisors to coordinate daily preventative maintenance operations at assigned site.

Responsibilities also include:
- Receiving work orders and reviewing preventative maintenance schedules and contacting workers or crews using telephone or two-way radio
- Receiving calls for emergency repair and prioritizing or refering calls to appropriate personnel
- Dispatching emergency repair personnel to minimize downtime
- Receiving accident or injury calls and coordinating or dispatching company and/or local emergency responders
- Maintaining logs of incoming and outgoing transmissions, and other files and records in support of maintenance planning
- Operating a variety of communications systems and equipment
- Performing other duties as required
- Working overtime as business needs dictate

Minimum Requirements:

- High School Diploma or GED
- Five (5) years of technical experience in an area or areas relevant to the assignment, including project management experience
- Working knowledge of MIMS, Ellipse or comparable enterprise resource planning software
- Skilled in planning, prioritizing and scheduling daily operations for plant, vehicles and equipment
- Ablility to assess situations and act in accordance with the level of urgency
- Ability to utilize a variety of telecommunications equipment including the two-way radio, cellular and conventional telephones, pagers and email.
- Skilled in using Microsoft Office applications (Outlook, Word and Excel)
- Ability to develop and maintain awareness of occupational hazards and safety precautions
- Skilled in following safety practices and recognizing hazards
- Ability to communicate effectively, both orally and in writing
- Internal candidates must possess satisfactory performance and attendance records as outlined in the Guiding Principles
- Internal candidates must be eligible to transfer per the Guiding Principles

Preferred Qualifications:

- Two (2) years mechanical experience
- Experience prioritizing multiple customer and departmental requirements for haul truck and suport equipment fleets
- Working knowledge of the Dispatch System

Criteria/Conditions(specific background and skills):

- Work is in a mine or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles.
- While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs and ladders, work on elevated platforms, talk, hear and see.
- Occasionally may be required to lift moderately heavy objects (up to 30 pounds) during the course of the workday.
- Personal protective equipment is required when performing work in a mine, outdoor, or manufacturing plant environment, including hart hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required.
- Phelps Dodge promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing.

Job Number
5484