Sales and Service Manager

THE FUTURE IS NOW!

 

Precision Door Service is a national leader in the garage door industry.  Starting as a family run business in the 1980's, the company aspires to become the best garage door company in  America, and is already one of the fastest growing franchise operations in the industry, with over 50 locations accross the country. 

 

Currently there is an immediate full time opening for a Sales and Service Manager in Orange County, CA.The ideal candidate will have sales, management and mechanical aptitude.

 

Sales and Service Manager Description:

Job Purpose:
Accomplishes sales and service objectives by implementing sales and service plans; supervising sales and service staff.

Duties:
* Accomplishes sales and service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

 

* Run service appointments as/if necessary to maximize revenue


* Achieves sales and service operational objectives by contributing information and analysis to functional strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; completing audits; determining system improvements; implementing change.

* Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions.

* Establishes sales and service objectives by forecasting and developing annual sales, service escalation, and maintenance revenue quotas; projecting expected sales volume and profit for existing and new products.

* Develops service policies and programs by studying customer needs, product line service and repair issues, and installation and maintenance requirements; planning and revising service policies; negotiating service contracts; establishing customer retention programs.
 

* Monitor accounts payable so that bills are paid in a timely manner.  Collect when necessary outstanding customer payments (Collections accounting)

 

* Determine appropriate marketing, negotiate and coordinate ad placement

 

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:
Meeting Sales Goals, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Developing Budgets, Customer Service, Negotiating, Emphasizing Excellence Previous experience in the garage door industry is not required. 

 

Precision Door Service conducts pre-employment drug screens and background checks.