Appraisers Unit Manager

Committed. Competitive. Constructing our Future.

 

Travelers of New Jersey, a St. Paul Travelers subsidiary. We are one of the leading auto and home insurance companies in New Jersey. Our superior financial strength and consistent record of solid operating returns means security for our customers - and opportunities for our employees.

 

It takes a special kind of insurance company to be successful in New Jersey . . .

 

THE CHALLENGE

While small geographically, New Jersey:

- Is the most densely populated state.

- Is the only state considered entirely ?metropolitan? under Federal census definitions.

- Has a population that relies heavily on automobiles.

- Requires all motorists to have insurance.

 

THE SOLUTION

To be successful in New Jersey, insurance companies must:

- Provide affordable products and high-quality, customer-friendly service.

- Operate profitably enough to meet financial obligations to customers and shareholders.

- Develop professional employees who think and act like owners.

 

WHERE WE'RE LOCATED

We serve our customers from offices in Marlton and Parsippany.  And we have more different types of jobs in both locations than you can imagine! So, invest your career in a company where you can make a difference and be challenged to use your abilities to deliver superior results.

 

WHAT WE NEED:

We are currently looking for an Appraisers Unit Manager. Please read on for more details regarding this position.

 

JOB DESCRIPTION:

 

Basic Function:

Provide overall leadership and direction to a team of auto appraisers including coaching, mentoring and development. Provide customer service to satisfy our customers in various markets.

 

Major Responsibilities:

Ensure appropriate use of resources to maximize productivity and unit cost.

Preparation and participation in QM Reviews

Ensure focus on achievement of results consistent with Best Practices and good file quality.

Complete periodic performance reviews on staff

Perform reinspections on staff appraisers, DRP Shops on an as needed basis

Prepare monthly reports to analyze trends

Assist and monitor the DRP programs

 

Knowledge/Qualification/Experience:

College degree preferred or equivalent work experience (appraiser or reinspector)

Claim management experience preferred

Decision making and problem solving

Conflict Management

Flexibility

Teamwork

Commitment to task

Computer literate

Knowledge of various estimating platforms (Pen Pro a plus)

Negotiating

I-CAR or ASE trained

 

Performance Competencies:

Excellent oral and written communication skills

Customer Focus

Leadership

Planning, prioritizing, goal setting

Problem solving

Clear Motor Vehicle Record

Interpret facts and figures

 

In addition to an exciting environment, we offer:

 

* Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards

* 401(k) with company match

* Comprehensive health plans that include coverage for same sex/domestic partners

* Strong work/family and employee assistance programs

* Tuition reimbursement

* Vacation Purchase Plan

* Training/Development opportunities

 

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.

 

For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting. You will be redirected to the Job Seeker page on our Corporate Website. Once you are on the ?View Job Postings? page, please enter requisition number 027695 in the Search by Requisition Number field.

 

Travelers of New Jersey, a subsidiary of St. Paul Travelers, is an equal opportunity employer and invites culturally diverse applicants to join our team.  We actively promote a drug-free workplace.