Auto Insurance Customer Service Representatives

ARE YOU DRIVEN?

 

GAINSCO Auto Insurance has immediate openings in our Customer Service Processing/Underwriting Department for several Customer Service Representatives.

 



GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Arizona, Florida, Nevada and Texas.

 

GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish).

 





Description:Handle in bound calls from agents and customers in a high call volume environment Assist agents with new business and endorsement quotes Answer questions regarding policy status, billing and company underwriting guidelines Must have knowledge of and understand underwriting guidelines for multiple states. Underwrite and issue new business policies submitted to company including review of related underwriting reports such as CLUE and MVRHandle first point of contact calls regarding claimsProcess endorsements Review renewal policies

 

 

Requirements:High School or GED equivalent Minimum 3 years experience in Insurance Industry.  Auto Insurance experience is required for consideration.  Auto Claims Customer Service also considered.Excellent communication and customer service skills Bilingual in English and Spanish preferred Basic computer skills including MS Office

 

 

We offer a competitive salary and benefits package including paid insurance (health, dental and vision at the employee only level of coverage) and 401K plan with Company Match.  Please apply online for immediate consideration!

 

Equal Opportunity Employer