Auto Physical Damage - Claims Representative

Farmers Insurance Group of Companies are widely respected and well-established with over 75 years of experience. We pride ourselves on the positive impact we have on our community, as an insurance and financial services organization and as an employer.  We are currently looking for a Field Auto Physical Damage Claims Representatives to handle claims in Martinez.

If you?re a goal-oriented, results-driven professional who provides superior customer service, consider the benefits of a claims career at Farmers Insurance Group. Becoming a member of the Farmer?s Team allows you:

-Flexibility and Independence to work outside the confines of a ?desk? job

-A unique opportunity to positively impact people?s lives by assisting customers in their time of need

-Professional growth opportunities through our comprehensive training and development programs

Our APD Claims Representatives:

-Inspect damaged vehicles and determine claims related damage, estimate the cost of repairs or replacement of damaged or stolen vehicles, identify subrogation rights, and report the status of claims

-Negotiate settlements and make payments of assigned claims within prescribed limits

-Work closely with autobody shops, repair shops, claimants and insureds to manage and resolve auto claims

-Represent the Company from a public relations standpoint and conduct oneself as a professional member of Management

Qualifications:

-Four-year college degree or an automotive related Associate of Applied Science degree from an accredited technical college; or two years working as a manager, assistant manager or lead estimator in an auto body repair facility is required

-Minimum 1 year work experience in a customer service and/or insurance position

-Excellent customer service, communication and organizational skills, sound judgment and decision making skills,

-Valid driver's license

-Must pass pre-employment test and be able to attend a 3 week off-site training course

-Computer proficiency

We offer professional development in a business casual work environment. Farmers also offers full time regular employees an outstanding benefits package including: 100% company-funded profit sharing plans, 100% company-funded pension plan, tuition assistance, medical, dental and vision insurance, as well as paid holidays, vacation, and personal days.

Farmers is an equal opportunity employer, committed to the strength of a diverse workforce