Business Analyst/Knowledge Management Specialist

Zurich Financial Services (www.zurich.com) is an insurance-based financial services provider with a global network that focuses its activities on its key markets in North America and Europe. Founded in 1872, Zurich is headquartered in Zurich, Switzerland. Through its offices in more than 50 countries, 57,000 Zurich employees serve clients in more than 120 countries. In North America, Zurich (www.zurichna.com) is a leading commercial property-casualty insurance provider serving the global corporate, large corporate, middle market, small business (not offered in Canada), specialties and programs sectors.




Job ID: 12003



Posting Title: Business Analyst/Knowledge Management Specialist



Working Location: Schaumburg, IL



Employment Status: Full-Time




Job Summary:

This in the highest level analyst job. Performs all functions of business analysis for both manual and automated processes within the scope of the Knowledge Management Initiatives. In addition, supports the Underwriting Knowledge management applications which entail non-technical site support, content development and organization, reporting responsibilities and communications. This person will work closely with Knowledge Management content Managers across the Enterprise.



Job Qualifications:

Bachelors Degree or equivalent

6 or more years of related experience.

1. Minimum 6 years experience in business analysis, preferably in commercial insurance.
2. Experience developing written and verbal communications required, Intranet or "Knowledge Sharing" application content publication preferred.
3. Experience in PC and Intranet environments with experience in insurance operations/underwriting beneficial.
4. Excellent analytical and planning skills necessary with ability to effectively manage changing priorities.


We have the vision to provide the compensation, training and development opportunities to attract world class talent like you. An EEO/AA Employer, Zurich supports a diverse workforce.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume submitted via our website will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Staffing Agency Portal for resume submission.