Claim Clerk II

Broadspire, a fast growing company with over 2,000 employees nationally, offers a broad array of customized casualty claims, medical management and integrated disability management services designed to increase employee productivity and contain costs. The services Broadspire offers include workers' compensation, auto and general liability claims management; medical and field care management, either integrated with casualty services or available on an unbundled basis; integrated workers' compensation and disability management programs; and risk and safety consulting.

Under direct supervision, performs a variety of claim clerical support duties for the Regional Claim Office or for the Employee Group Claim Department.

1. Matches proper file and/or claim number on unidentified correspondence by use of automated systems.

2. Searches files and/or work areas for missing or requested files.

3. Periodically reviews and removes files for destruction or transfer to central storage; retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.

4. Obtains copies of materials and/or operates photocopy equipment and assists in preparing materials for distribution.

5. Receives dock and messenger service deliveries and verifies accuracy of delivered material.

6. Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.

7. May assist in updating department manuals.

8. Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence.

9. Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.

10. Performs other related work as required or requested.


Education equivalent to graduation from high school or the equivalent in related work experience. Nine months experience as a Claim Support Clerk, or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures. Demonstrates effective and diplomatic oral and written communication skills.

Broadspire offers excellent benefits, training, and competitive salaries. If you are interested in joining a leader in the third party claims administration industry, please apply now.
EOE
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