Claims Supervisor

About the Company
Come Work With Us!



 

At Selective Insurance, we specialize in developing careers for people who share our values of commitment, integrity and extraordinary service. As a leading regional property and casualty insurance organization, we provide a broad range of insurance products and services to an expanding market throughout our operating territory. A.M. Best has rated Selective A+ (Superior) for 45 consecutive years.
About the Opportunity

 Claims Supervisor
Claims Service Center located in Richmond, Virginia


Selective is seeking a professional to supervise assigned claims personnel within the prescribed units of authority and claims policy, practices and procedures. This person will work from 10:00 am to 6:00 pm.
Responsibilities include, but are not limited to:

Supervises, Coordinates, and Monitors activities of a claims unit in the Service Center in order to obtain and ensure an accurate, quality work product while maintaining high production standards and performance standards, Responsible for directing quick disposition of claims to service the customer, Supervises training/cross training of staff, Evaluates and gives guidance to staff on an ongoing basis as to their abilities and duties and makes personnel recommendations to insure proper and optimum use of personnel, Coordinates and acts as liaison with other supervisors or branches with whom their unit interacts, Recommends procedural changes and plans, organizes and implements these changes. Keeps current on all changes effecting unit?s work production, Audits procedures and controls to ensure compliance with company and statutory requirements, Provides technical assistance to members of staff and assists them with the disposition of claims with claimants, Recognizes any fraudulent claims activity that would require reporting to and investigation by the Insurance Crime Prevention Institute or National Automobile Theft Bureau, Reviews consumer/Agency Complaints, Assists in interviewing and making recommendations for staffing unit, Reviews and analyzes management reports to maintain service and quality levels of the department, Provides statistical data to management to ensure adherence to company policies, procedures and state regulations.


Skills and requirements:

Bachelor?s Degree in Insurance or related field, Introductions to Insurance, General Insurance Program, AMD Claims Experience, At least 3 years supervisory experience, Adjuster Licenses, Also preferred: Associate in Management (AIM), Associate in Claims, Call Center Experience, Adjuster Licenses.

 

Please include salary requirements with response (using reference code: MCSpvr106). "While all responses are appreciated, Selective will only contact candidates in whom we have an interest in discussing employment opportunities." NO AGENCIES/NO PHONE CALLS PLEASE!!!!!!
Benefits

We recognize people as our most valuable asset. Our employees enjoy an energized work environment, competitive salaries and benefits that include: Medical, Prescription, Dental, Life Insurance, Accidental Death & Dismemberment Insurance, Annual Cash Incentives (based on business and individual performance), Retirement Program and Flexible Spending Accounts in addition to our paid time off plan. Other benefits include Stock Purchase Program and confidential Employee Assistance Program. Job training programs and tuition reimbursement are also available.

 

* All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or sex.



 

** All employment offers contingent upon the satisfactory completion of a comprehensive background investigation.

 

*** No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.