Client Administrator/Administrative Assistant/Customer Service

A downtown, Chicago-based, employee benefits insurance firm specializing in custom designing, implementing and administering benefit programs to small, mid-sized and large companies is seeking a client administrator.

 

The Client Administrator will assist experienced brokers in meeting client demands by providing administrative and customer service support.  The ideal candidate is organized, detail-oriented and a highly motivated self-starter.  This individual should be extremely articulate, capable of performing in a fast paced work environment and possess outstanding customer service skills. 

 

Essential Functions:

 Provide general administrative support to brokers Assist clients in resolving insurance problems  Address questions and concerns of clients Perform special projects as assigned 

 

 

Requirements:Some college or business school education.   Strong verbal communication skills / Excellent phone etiquette Extremely pleasant / Exceptional customer service skills Team player with superb time management, multi-tasking, organizational and follow through skills Knowledge of MS Office (Word, Excel and Outlook) Insurance background a plus (not mandatory, will train) Mature and professional in demeanor and appearance Spanish speaking a plus (not mandatory)

 

Salary:Annual Salary plus an excellent incentive bonus package Excellent benefit package

 

NO PHONE CALLS or FAXES, PLEASE!!!!!!