Customer Service Representative-Commercial Lines

This position involves assisting in the production of new commercial lines accounts and the retention of renewing commercial lines accounts in keeping with agency goals. Provides field service to designated accounts in support of agent activities and maintains high service standards. Secures and submits required renewal underwriting information. Processes change confirmations and customer requested cancellations. Actively solicits increases in coverage or rounding out accounts through sales to clients at every service contact. Actively seeks referrals from current client base to solicit for new business prospects.

 Must be aggressive/assertive, a self-starter with the ability to influence others. Should have demonstrated effective presentation skill through both verbal and written communications. Must have all licenses as required by the State Department of Insurance to sell insurance in the applicable state(s).

 

Requirements:

P&C licensed and computer experience required.