Disability Benefits Specialist Trainee

UnumProvident Corporation offers competitive pay, relocation assistance and



excellent benefits. Come join us if you're interested in working in an exciting

and challenging environment for a company that is on the move!



 

Principal Duties and Responsibilities

 

Develop an understanding and working knowledge of UnumProvident disability

products, policies and contracts.

Develop an understanding of the applicable contract/policy definitions of

disability and relevant provisions, clauses, exclusions, riders and waivers as

well as statutory requirements.

Become familiar with reference materials and tools regarding medical,

vocational and disability issues

Develop an operating knowledge of the applicable disability claims system(s)

Develop basic medical and technical claims skills and an understanding of claim

practices and procedures.

Develop skills, knowledge and awareness of tools & resources available to

assist in developing effective RTW strategies on assigned claims.

Timely and accurate adjudication of assigned claims with an expected

duration/resolution of more than 6 months.

Provide excellent customer service in accordance with our "Commitment of

Service" and other organizational service standards.

This position may be responsible for multiple disability lines of business as

part of our integrated service model -- group STD and LTD, voluntary benefits,

IDI, Life Waiver.

May perform other duties as assigned.



 

Job Specifications:

 

4-year college degree preferred or equivalent work experience.

Able to utilize claim investigative techniques to identify and evaluate claim

information in a fair and objective manner.

Detail oriented; able to analyze and research contract information

Able to hold fast to fair and appropriate decisions even in the face of

disagreement while being open to reconsider previous decisions based on new

information.

Demonstrated ability to make balanced decisions with the highest degree of

integrity and fairness.

Able to influence others in order to reach proper and constructive conclusion.

PC skills are essential; ability to operate effectively in an imaged

environment.

Able to work with others in a highly collaborative team environment.

Demonstrated ability to multitask and balance goals and priorities.

Excellent customer service skills.

Able to communicate effectively both verbally and in writing.

Problem solving skills are essential.

Basic math skills are essential.

Adaptable to change.

Operating knowledge of claim payment system(s) a plus.

Medical background and/or Disability claim experience preferred.

 



 

Equal Opportunity Employer