FIELD SALES SPECIALIST
CNA has provided essential insurance to businesses for more than 100 years. We are respected worldwide as experts in understanding risks with an innovative portfolio of products and services. CNA products include standard commercial lines, specialty lines, surety, marine and other property-casualty coverages. CNA services include risk management, information services, underwriting, loss control and claims administration. Our comprehensive approach to insurance opens doors to an array of career opportunities. We offer an environment that challenges you to learn, to use your imagination and to gain professional qualifications in a company where you are part of a team pursuing common goals.
FIELD SALES SPECIALIST - COMMERCIAL SMALL BUSINESS
This position can be base from MN, IA or NE as a work from home opportunity
Under technical direction, provides marketing, technology and underwriting support, as required, to targeted agency (e.g., local or small business) distribution plant. Drives business production and develops profitable growth opportunities with current and new distribution partners.
Performs a combination of the following duties according to departmental guidelines:
1. Establishes and achieves production and profitability goals for the local territory for small business by identifying key agents, new business opportunities, and new agency appointments. AdditionalIy, identifies emerging channels - brokering, brokers, eBusiness, banks, etc.
2. Promotes the use of CNA Sales & Service Center as a distribution option.
3. Promotes and sells CNA business technology. Acts as local agency advocate for CNA communications, customer feedback, and technology issues.
4. Responsible for profitability for assigned small commercial agency plant.
5. Performs the following agency management duties to include: - New agency prospecting, appointing and contract execution. - Recommend and communicate corrective action including agency termination.
6. Performs all or some of the the following underwriting duties, as required: - Reviews applications and financial requirements for risk selection. - Determines acceptability of risk within their letter of underwriting authority.
7. Gathers and relays competitive intelligence and conducts rate review analysis, as required.
8. Responsible for auditing agents that have underwriting and pricing authority to ensure compliance to company policy.
Additional Responsibilities:
1. Performs other essential duties as assigned. Knowledge, Skills and Abilities 1. Strong technical expertise, sophistication, and independent judgement to manage business relationships with brokers/agents and individual business units.
2. Solid insurance industry knowledge especially in the specialty area as it applies to business development and determining business opportunity.
3. Strong verbal, written and presentation skills with the ability to effectively interact with internal and external business partners.
4. Creativity in resolving issues and problems.
5. Results-oriented with the ability to develop tactical strategies and business plans which support organizational vision and goals.
6. Knowledge of Microsoft Office Suite as well as other business-related software.
7. Ability to travel.
Education and Experience:
1. Bachelor's degree or its equivalent.
2. Minimum of two to five year's multi-line P&C commercial underwriting experience, as required, in addition to, experience in insurance sales or marketing.
One of the many advantages of working at CNA is the exceptional benefit program which includes: medical, dental, vision, Savings and Accumulation Plan (S-CAP) with company contributions, prescription drug plan, flexible spending accounts, sick and disability benefits, life insurance, tuition reimbursement, a business casual dress code, and an Employee Assistance Program (EAP). CNA is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V. Listed duties, responsibilities, requirements and functions are not meant to be all inclusive. For more information on CNA, please visit our web site at
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