Insurance Customer Service Representatives - Personal Lines & Commercial Lines

Insurance Customer Service Representatives - Personal Lines & Commercial Lines

 

Growing regional insurance agency seeking experienced Personal Lines CSR's and Commercial Lines CSR's.  These positions are the focal point of clients contact with our agency and the CSR must be able to explain, select and place their coverage.  The CSR needs to objectively assess the underwriting practices of our companies when placing coverages.  In addition to fundamental rating, underwriting and procedural skills, the CSR positions require excellent communication skills combined with sales abilities.

 

Principle Responsibilities:Provide superior service to our clients by promptly responding to inquiries.Complete applications, place individual risk to ensure they meet our agency?s standards and those of the companies we represent.Make the correct sale with product, company and coverage recommendations based solely on the individual needs and desires of our clients.Maintain individual customer files and process routine correspondence between our agency and the client or company.Review every individual client file at renewal to assess coverages and recommend changes when necessary.  Solicit single policy customers for additional policy sales.

 

Personal service and customer satisfaction are the foundations upon which our business is built. 

 

Great opportunity for motivated individuals.  Salary commensurate with experience.  Excellent benefits including generous 401(k).