SB, Director Account Mgmt/SBL/E/10073

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.



UnitedHealthcare, a UnitedHealth Group company, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strength, diversity and innovation to improve the lives of the more than 18 million people who receive our unique products and services. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.
Responsible for managing and directing account management process for existing accounts of Small Business customers.
This Small Business market has customers employing up to 50 employees.
Manages the account management functions.
Develops retention strategy and growth for existing business.
Maintains complete accountability for account management and service results in Small Business.
Recruits, trains and coaches the account management and service staff for the Small Business local sales office.


Bachelor's degree or an equivalent combination of education and experience.
Must have a minimum of 6 years management experience, specifically directing account management staff in the health care industry.
Requires proven track record in results-oriented account management and sales/service environment.
Demonstrates expertise in account management and is knowledgeable of a full range of products.
Sales insurance license must be maintained as required by state law.
Maintains a valid driver's license. Travels as required.
Business Savvy

Adept at understanding complex concepts and situations presented by the business environment.
Quickly assesses complex problems and selects the appropriate solution.
Possesses very strong consultative skills. Impact of Decisions

Influences much of the business through direction of teams.
Decisions made effect the profitability of the business segment. Product Knowledge

Knows products sold in their market.
Clearly explains the difference between products.
Selects the correct product for the customer?s situation.
Makes recommendations for changes and can train others on skills. Project Management and Organizational Skills

Leads teams in any project related to the selling environment.
Gives directions and brings the project to fruition.
Develops work plans to effectively manage projects.
Translates business strategies into clear objectives. Relationship Building and Influence

Builds internal networks and consensus to shape decisions of upper management.
Builds and maintains positive, constructive working relationships with senior levels as well as internal and external customers. Strategic Vision

Balances the big-picture concerns with day-to-day activities.
Links business operations and business plans to that of broader organization.
Identifies critical high-payoff strategies.
Solid understanding and communication of the company's mission, strategy, strengths and weaknesses.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V