Software Quality Assurance Tester

MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a ?Software Quality Assurance Tester?

in

Boston, MA or Somerset, NJ
Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife?s responsiveness to the needs of both clients and employees is a direct result of one of the core company values? People Count.
Summary

 Senior-level subject matter expert responsible for processes or operating arrangements affecting a business function or activity. Provides information and helps resolve user problems regarding assigned systems. May act as a liaison between the department and IT personnel to support the unit's business needs, and/or represent user area in all system enhancements and design activities. May develop new or revise existing methods, processes, and other operating arrangements. May prepare recommendations to management which produce more effective, cost-efficient means of accomplishing work; recommendations may include changes in workflow, revisions of forms, and changes to automated processes. May review user requests and conduct data-gathering interviews; may document business specifications, and prepare and organize background data to support work authorization requests. Must be Knowledgeable in business processes and systems infrastructure rather than applied technology.

Responsibilities:

Oversees the development or improvement of processes and procedures, assists in their implementation, and/or installs new systems; requires independent judgment and decision making latitude to address non-standard assignments and devise solutions often without precedent. Working independently provides support to operating management by conducting research and special studies on a variety of subjects to support business decisions. Research includes more complex operational issues such as cost projections, feasibility studies, performance analyses, etc. May conduct operational effectiveness reviews to ensure functional or project systems are applied and functioning as designed. May manage relationships with vendors, consultants, and internal end-users. May function as project manager of virtual teams comprised of associates permanently assigned to other departments, requires ability to lead and motivate project team members that are not direct reports, as well as providing work direction to lower-level staff members.

 Experience:

 Bachelor's degree and 3-5 years of Insurance Quality Assurance testing work experience. Broad knowledge of the business functions, systems, and infrastructure of the area supported. Knowledgeable in systems design processes, methodologies, and testing tools. Annuity or Life QA testing background preferred.

 

Position location is Boston, MA or Somerset, NJ locations


Work shouldn?t be something you do just to make ends meet. It should provide satisfaction?and an opportunity to make a difference.
MetLife? where work meets life!

Do YOU have what it takes to join a Major Force in Financial Services: Investments, Financial Advice, Banking and Insurance?
If so respond TODAY!


For immediate consideration, please click on the link below to submit your resume