Underwriting Services Specialist

At Fireman's Fund, you’re building a challenging career at the same time as bringing a sense of stability to people's lives. You’re also contributing to our success and our reputation as a leader in the field with your skills and expertise. For this you are appreciated, acknowledged, and rewarded. We believe that if you hold on to great people, everyone wins. Just more proof that a career with Fireman’s Fund isn't just a good idea. It's a smart move.


Responsibilities:


Provide support to Specialty Underwriting Hub Operations by performing a variety of essential functions and/or tasks not limited to those identified below:

Ensures compliance with all SOX controls within assigned Team;
Provides support to Underwriters of Specialty risks in pre-analysis of renewal risks and selection/rejection of new and renewal business within established guidelines;
Participates in underwriting production meetings and producer reviews as needed;
Assists with conducting operations file reviews/audits and reporting results;
Audits to ensure that risks fall within established parameters and policies are processed correctly using computerized or manual processes;
Works directly with agents, underwriters, business owners, and Service Center Personnel as a liaison between Hub (Field) Operations & Service Center; and
Timely PAIR handling and resolution, including reporting and correcting system errors.



Requirements:

5+ years work experience in an Insurance or Financial Services Organization;
Accurate keyboarding skills and deep understanding of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, etc.);
Expert knowledge on regulatory issues. Understands the key concepts behind insurance industry regulations and legislation;
Solid knowledge of the insurance industry's trends, directions, major issues, regulatory considerations and trendsetters;
Knowledge and understanding of state laws, practices, tools and techniques for assessing potential exposures and determining whether and with what conditions to offer coverage;
Knowledge of the full spectrum of activities, practices, tools and considerations for managing the underwriting process;
Possess Knowledge Company’s target market, and have the ability to identify types of risks and associated basic exposures;
Is aware of the standard coverage’s provided by the major products in own division;
Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation;
Accurately and clearly represents business issues to internal & external audiences, including leadership, underwriters, and agents;
Ability to calculate and interpret numbers and relations among numbers used in conducting business transactions;
Ability to analyze data for multiple policy lines of business, and provide clear concise instructions for policy assembly;
Accesses appropriate resources that assist in the analytical process;
Knowledge of the tools, processes, and practices that describe business results in measurable scales and assist in making business decisions;
Good understanding of workflow processes. Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;
Ability to demonstrate a high degree of flexibility;
Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment;
Ability to manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritizing and time allocation;
Demonstrates the ability to perform in a team environment;
Anticipates possible challenges/barriers with a workflow process or system and proposes/executes collaborative solutions
Develop cohesive relationships with leadership, peers, business partners, and external customers;
Knowledge of tools and techniques for anticipating, recognizing and effectively dealing with existing or potential conflicts at the individual, group or situation level;
Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations;
Company Knowledge: Demonstrates solid knowledge of Fireman’s Fund business measurements, products, markets and strategies;
Knowledge of organization's vision, structure, culture, philosophy, operating principles, values and code of ethics;
Demonstrates the ability to lead within the group; and
Ability to facilitate the quality assurance program for the entire center, and suggest corrective action to leadership based on assignment.


More information about Fireman's Fund, our privacy policy, and our relationship with Allianz Group can be found at http://www.firemansfund.com/about_ffic/careers.html. An equal opportunity employer.





Education: HS diploma (or equivalent work experience)
Job Level: 6-10 years