Google: Technical Account Manager - Mountain View

 

Technical Account Manager - Mountain View

This position is based in Mountain View, CA.

The Partner Solutions Organization Team needs high-caliber Technical Account Managers to manage and expand both strategic and technical relationships with our global partners. Working with the best-of-the-best, world-class organizations and Fortune 500 companies should be second nature. Your superior project and account management skills, excellent business judgment, and technical expertise will make Google partners successful. Your hard work and contributions will directly impact Google partner network success.

In-depth technical knowledge on a wide range of Google services and products is the first step of a successful Technical Account Manager. In addition, working closely with partner managers and sales directors on upsell strategies, helping drive new business opportunities, and maximizing the monetization of all of Google services will be other responsibilities. The ability to take complete ownership of the technical relationship with partners from technical implementation to on-going technology communication is required. Other responsibilities are acting as a liaison between partners and Google Product Management team to ensure follow-up on technical communications. Providing constructive feedback to product managers helps improve product/service.

We are seeking a proactive and organized individual with relevant experience to join our growing team.

Responsibilities:Assisting Google partner's success through:
Implementing and launching new products and services.
Evangelizing new product features.
Ensuring prompt and proper resolution of technical challenges and business issues.
Building successful, long-term relationships with partners is critical.
Performing technical reviews and performance optimizations.
Take a lead role in developing and implementing compliance policies, procedures and best practices.
Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures.
Develop metrics to measure growth and performance of the department, and provide reports as needed.
Interface with Legal, Finance, Product & Engineering to help define and drive improvements to Google?s compliance and risk management strategy.
Execute special projects involving quantitative analysis, industry research, and strategy development.
Requirements:Minimum of a BA/BS Computer Science or related technical degree required.
MBA or MSCS is a plus.
5+ years experience in technical project management, program management, or professional services.
3+ years of internet architecture and software development experience.
Strong understanding of XML, HTML, JavaScript and Internet protocols.
Solid understanding of UNIX/Linux.
Broad technical knowledge of Internet products and technologies.
Demonstrated experience in working with cross-functional teams.
Excellent project management skills and attention to details.
Excellent organizational, analytical, negotiation, and influence skills.
Excellent written and oral communication skills.
Understanding of the search engine space and advertising industry is a plus.
Demonstrated ability to complete multiple tasks concurrently and deliver results under pressure in a fast-paced environment.
Excellent written and oral communication skills, ability to work as part of a team.
A career-minded individual with the desire and ability to grow with the group.
For immediate consideration, please apply HERE.


About Google:
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin, Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users. Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit www.google.com.

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