Internet Analyst

Nordstrom is one of the nation's leading fashion retailers, offering a wide variety of quality apparel, shoes and accessories for men, women and children at stores across the country. We remain committed to the simple idea on which our company was founded: offer each customer the best possible service, quality, value and selection. We are dedicated to building our business, one customer at a time, by listening and working hard to provide them with the best possible shopping experience in our store.


The Internet Analyst will be an integral part of the Nordstrom Direct E-Commerce team, working closely with business leaders to perform in-depth analysis of consumer behavior, market trends, internet marketing performance and ongoing website performance. He/She will work closely with marketing and merchandising experts to fulfill on-going and ad hoc reporting needs, which will require a proficiency in Coremetrics and familiarity with other data sources.  This person will work with product planning managers to create the methodology and analysis that Nordstrom.com will use to test, evaluate, and perfect the next generation of features, products and services.  The Internet Analyst will be responsible for proactively and continually recommending reports to help the E-Commerce team grow the business. 
 
Position Responsibilities:


Develop a thorough understanding of primary data sources including Coremetrics, and Business Objects to become the subject matter expert and primary point of contact for Ecommerce business reporting questions

Extract, analyze, manipulate, and synthesize data and research from a variety of sources to measure ongoing site performance and marketing efforts, and to help forecast trends.  Responsibilities include daily, weekly and monthly reporting, as well as ad-hoc requests from business owners

Perform ad-hoc competitive analysis using both primary and 3rd party research

Lead efforts in planning, designing and coordinating analysis projects for the E-Commerce Team to grow the business

Partner with Product Planning to drive new business ideas and optimize existing ones

Aid in business case development - understand and creatively solve problems that span statistics, technology and business

Act as point-person for data-related questions for E-Commerce team

Maintain, monitor and manage web analytics tagging implementations toward accuracy and consistent service 


Required Skills and Experience:


Bachelor?s Degree, preferably in business, finance, marketing and/or statistics

2 - 3 years professional experience in an analytically-based role, preferably in the Internet environment

Demonstrated experience and understanding of data analysis tools and techniques, including Access and Excel.  Business Objects, SQL and SAS a plus

Familiarity with relationship marketing, direct marketing, and e-marketing concepts and business practices preferably in a retail environment

Proven track record of delivering complete, accurate, and detailed results in a fast-paced marketing analysis environment

Exceptional problem solving, business analysis, and quantitative skills and capable of proactive efforts in seeking solutions to unique problems

Ability to work independently with minimal direction while also functioning and contributing as part of a team

Flexible, able to respond immediately to often changing business priorities

Demonstrated ability to exceed customer expectations and incorporate urgency and strong customer service ethic into all aspects of the job

Excellent written and verbal communication and presentation skills


The above information on this definition has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.


Nordstrom offers a fun working environment with excellent benefits, including medical, dental, vision, 401(k) with matching contribution, and an employee discount at all Nordstrom stores. This is a great opportunity to put your skills to work for a great career with Nordstrom.


Nordstrom is an Equal Opportunity Employer committed to providing a diverse workplace.