Senior Product Manager (Buyer)

Newegg Inc.

 

Senior Product Manager (Buyer)

 

EXECUTIVE SUMMARY

 

Founded in 2001, Newegg Inc. (?Newegg? or the ?Company?) is the premier e-commerce retailer of information technology products, peripherals and consumer electronics to the do-it-yourself and online gaming markets.  With its phenomenal growth rate (from $0 in 2001 to 2005 revenues of $1.3 billion) and consistent #1 rankings in customer service, it has a strong basis for that claim. The company, which is privately held, has over 1,200 employees worldwide and more than 5 million registered customers. This is an extremely exciting period in the life of the company, as it prepares for the next stage of growth by strengthening the executive leadership team.

 

Newegg is seeking Senior Product Managers reporting to either the Vice President of Product Management, Information Technology (IT) or Vice President of Management, Consumer Electronics (CE). Senior Product Managers are responsible for purchasing the highest quality IT and/or consumer electronics merchandise at the lowest possible price for resale on www.newegg.com. Candidates must have product management, merchandising or product sourcing experience in the IT or consumer electronics industry.

 

ABOUT NEWEGG

 

Newegg is a pioneering e-commerce company that has created a powerful channel for manufacturers of computer hardware and software, consumer electronics and communications products to reach the do-it-yourselfers (?DIY?), hard core gamers, students, small to medium-sized businesses, IT professionals, resellers and consumers that desire a comprehensive digital lifestyle. At the www.newegg.com website, consumers can find the latest technology parts and products, along with valuable product information, pictures, how-to?s, customer product reviews and opportunities to interact with other members of the technology and game enthusiast community.

 

Newegg views every customer as a customer for life and instills this philosophy in our employees to assure the complete satisfaction of every shopper. We continually evolve to satisfy the insatiable appetites of computer and electronic lovers everywhere and work around the clock to update our site with the hottest products, useful new features and reliable content. From browsing our intuitive and information-rich website, to purchasing and delivery to your door: we utilize the latest e-commerce and Internet technologies to provide real-time order status information, tracking numbers, safe and secure SSL encrypted transactions and much more. With warehouse locations in California, Tennessee and New Jersey, Newegg will almost always get products to customers within 3 days of an order, and generally within 2. In fact, 98% of our orders ship the day they are placed.

 

Newegg loyalists are accustomed to first-class service and the best values on the web. That is because we are experts on delivering the freshest technologies available and are in tune to what's hot and what's not. Our reputation, experience and keen industry insight permit us to negotiate the lowest possible prices. We stock the most in-demand products and encourage patrons to recommend merchandise to supplement our vast selection. If customers have a suggestion, we listen carefully. Customer feedback shapes our business and allows us to better serve our audience, and this customer-centric approach has paid off with unparalleled customer satisfaction ratings and loyalty that is the envy in our industry.  We are admittedly not yet a household brand, but our corporate slogan was created based on the response of IT enthusiasts and loyalists, and savvy internet shoppers, to the top-notch internet shopping experience we provide.  Indeed, ?Once you know, you Newegg.?

 

POSITION DESCRIPTION

 

Senior Product Managers are valued and key members of the product management team. The positions will be based at Newegg?s headquarters in the City of Industry, about 30 minutes from downtown Los Angeles, CA. Senior Product Managers will be tasked generally with:

 Examining, selecting, ordering and purchasing the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.Work with vendors to ensure that they keep Newegg competitive from a cost, services and technology standpoint.Vendor relationship management.

 

 

SPECIFIC RESPONSIBILITIES

 Vendor/supplier sourcing and day-to-day relationship management. Includes communication with suppliers regarding contract negotiations (e.g. pricing, payment terms, volume discounts, delivery, RMA terms, etc.), PO processing, RMA management, refurbished product management, merchandising, MDF/Co-op negotiation and coordination. Responsible for maintaining vendor information and profiles in our internal systems. Analyze and monitor sales records, industry trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.Define product strategies and lead a cross-functional team to bring new products to market based on those strategies.Inventory and pricing management, product planning, sourcing and acquisitions. Business analysis, writing detailed business requirements and managing the implementation of projects, including Internet content, user experience design and online communication features.Understand the competition from a product and positioning perspective.

 

Candidate Profile:  The ideal candidate will come from a fast-paced, efficient organization with emphasis on the bottom-line and delivering results.  Candidates with experience in B2C companies with major distribution and overseas (particularly Greater China) operations would be highly desirable.

 

Experience:

? At least 5 years of relevant and progressive experience in IT or consumer electronics goods business through e-commerce, retail or distribution industries. Must have experience in a senior product management, purchasing or sales role with a demonstrated ability to drive product implementation and strategy.   Manufacture background is a plus.

? Must have solid understanding and knowledge of industry trends, market share and IT and/or consumer products.

? Expertise in a particular IT field such as motherboard, VGA, CPU, hard drive, memory, display, networking or peripherals highly desired.

? Experience with retail and/or distribution business and understanding of the operations of a fast-paced, high-volume, low margin business focused on quality customer service.Ability to analyze products and product specifications in supplier proposals.Ability to research and analyze products and market trends.Ability to initiate sales plans and forecasts, generate and analyze sales reports and data.Strong merchandising and vendor negotiation skills.Excellent interpersonal and influencing skills to help facilitate communication both within the company and with outside relationship partners.B.S. degree in business or related area or equivalent experience.Possesses self-confidence and strong team-player orientation.

 

Compensation:  Base pay commensurate with the position, and 10-25% performance-based bonus based on company, department and individual performance.  Newegg offers excellent benefits, including medical, dental, vision, 401(k) with matching and paid time off.