Web Producer

FindLaw is the leading provider of online legal information and solutions for the legal community, businesses and individuals.  In addition to the consumer-oriented legal portal (www.findlaw.com), FindLaw products include full-service Web site development and Internet advertising services for law firms.

FindLaw has an immediate opening for a Web Producer. This position is responsible for collecting, converting, and editing text and graphical materials provided by clients for design prototypes.  The Web Producer also incorporates special Web features and proprietary functionality and integrates Websites into proprietary applications.This role receives and fulfills ongoing maintenance requests for graphical, text, and coding changes to production FirmSites and performs testing to ensure that minimal errors are found in production FirmSites.  Additionally, the Web Producer also codes websites to optimize layout of materials, site performance and cross-browser compatibility. This position is part of our Customer Operations department.



PRIMARY RESPONSIBILITIES OF THIS ROLE ARE AS FOLLOW:

?  Graphics: Update, modify and correct graphical design elements, including navigation and names images; Correct or recreate graphical files that are incomplete, outdated or missing; create headers; handle any other graphical requests.

?  Content: Interpret content and design layout requests to update or correct content/formatting on customer websites; move content from old sites to new sites; correct HTML as necessary.

?  Navigation/Links: Ensure page links are accurate; update or correct navigational images.

?  Integrate websites and other products into proprietary FindLaw applications.

?  QA websites and other products as they are released.  Ensure released FirmSites meet established standards, including graphics, content, and performance.

?  Work cross-functionally with designers, content writers, project managers, and other contributors to ensure site is released on-time with a high level of customer satisfaction.  Follow-up to resolve any issues with site/product.

?  Write and utilize HTML, XHTML and CSS to add/modify features to better fit into the sites?s structure as necessary.

?  Hold final accountability for quality of HTML, CSS & XML coding on the site.



OTHER KEY RESPONSIBLITIES:

?  Attend and participate in team meetings.

?  Prioritize own workload based on input from Project Managers, Designers, Account Managers, Team Lead, and Manager.

?  Document work and correspondence in tracking systems (?TOM?, ?Bob?)

?  Interact with external customers on a limited basis to troubleshoot and resolve technical support issues regarding websites or FindLaw applications.

?  Document processes and procedures as necessary.

?  Represent department/team on cross-departmental task forces and projects (e.g. new system requirements, cost estimates, new system testing, template development etc.). 

?  In alignment with business objectives, improve production quality and efficiency, as necessary.  Analyze root quality and/or efficiency problems, and recommend action plans to address them.

?  Mentor, train, and help provide work direction for contract employees as necessary.

?  Provide support for vendor partners as necessary; Assist vendors with clarification and prioritization issues;  Track vendor performance and provide regular feedback to vendors and management to improve process.

?  Train/mentor other Web Producers as needed.





QUALIFICATIONS:

?  2 year degree or certificate in a related field required. 4-year college degree preferred

?  3+ years of related experience in web design and/or web coding

?  Strong attention to detail

?  Strong knowledge of HTML, XHTML,CSS, XML; graphics programs (e.g. Adobe Photoshop); strong knowledge of technology used by the department for maintaining websites (e.g., Macromedia Homesite)

?  Strong time management skills.

?  Good oral and written communication skills.  Ability to interact professionally with external clients as necessary.

 

To apply immediately click here

The Thomson Corporation is a leading global provider of integrated information solutions to business and professional customers.

 

Thomson provides value-added information, with software tools and applications that help its customers make better decisions, faster. We serve more than 20 million information users in the fields of law, tax, accounting, higher education, reference information, corporate e-learning and assessment, financial services, scientific research and healthcare.

The Corporation's common shares are listed on the New York and Toronto stock exchanges (NYSE: TOC; TSX: TOC).

Our employees embrace a number of commonly shared values - collaboration, accountability, customer focus, a bias toward action and results, appreciation and respect for diversity, entrepreneurial spirit and, at all times, the highest ethical standards.  These values represent the behavior each employee is expected to exhibit in their role.  In our view, fostering a culture that embodies these values will lead to success and growth for our employees and our business.
 
The Thomson Corporation is proud to be an Equal Employment Opportunity/Affirmative Action Employer.