Regional General Manager- Northern CA

Andrews International, headquartered in

JOB SUMMARY:

REGIONAL GENERAL MANAGER - NORTHERN CA

We are seeking an experience Regional Manager to provides leadership for the Northern CA region, reporting to a Regional Vice President. Our Northern CA regional office will be based near the SFO Airport/San Bruno area. Responsibilities include managing operations efficiently and effectively to achieve revenue and profitability objectives. Initiates the acquisition and integration of new business in our core service areas; uniformed security, consulting & investigations, personal protection/threat management, special event security and training. Ensures delivery of quality services. 

 

Coordinates and directs new client transitions. Implements client satisfaction drivers. Coaches, trains, and develops account managers, supervisors and other employees. Promotes client and employee retention initiatives. Full profit & loss responsibility for multiple operations; manages payroll, HR, accounts payable and receivable.

 

ESSENTIAL FUNCTIONS:

 

1. Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.

 

2. Coordinates service requirements with management; resolves operational issues; supervises staff engaged in providing payroll, accounts receivable and payable, HR, and other services.

 

3. Analyzes operational and financial indicators to continuously improve operation?s performance; ensures profitable operations with full profit and loss accountability.

 

4. Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts under the direction of Regional Vice President; supports and oversees client start-ups.

 

5.  Responsible for identifying, prospecting, developing new contracts according to set regional/national sales objectives agreed upon by Regional Vice President and executive account management. 

 

6.  Recruits, selects, orients, trains, and develops high caliber staff in collaboration with  local account needs and corporate management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.

 

7. Develops and administers budget in collaboration with the Regional Vice President and corporate management.

 

8. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

 

9. Authorizes appropriate expenditures including equipment, supplies, and procured items to support business objectives.

 

10. Ensures scheduling is handled effectively to meet client requirements while controlling labor expense and minimizing non-billable overtime cost; reviews site reports to ensure post orders and client directions/needs have been followed.

 

11. Provides input to company, region and client initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

 

12. Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

 

Compensation will be based on meeting performance targets. Includes base salary, bonus and automobile allowance, medical benefits paid 100% by Andrews International.