Hosting Case Administrator

 ZANTAZ is the global leader in Information Retention and Discovery Management (IRDM) solutions. Our solutions enable organizations to capture, preserve and access unstructured digital information-including email, IM, files, scanned documents, and other electronic records-and review and produce relevant documents in a manner that reduces operational risks and costs while complying with legal, regulatory and business policy requirement.

 



Position Summary:

The Hosting Case Administrator is responsible for telephone and / or on-site support for the Introspect product suite.

 

Responsibilities:Analyze and solve a wide variety of complex and challenging issues Work as part of a highly trained team of technical professionals Work with clients to apply technology solutions to business problems Data conversions and SQL data manipulation

 

Skills and Experience Required:Experience working with clients on business solutions Enjoy solving tough problems Experience in SQL and query building Knowledge of Windows 2000, Visual Basic, SQL Server, IIS, Client Server and / or multi-tier architecture utilizing a RDBMS a plus Experience in one of the following: HTML, ASP or XML a plus A strong desire to learn continually and grow professionally Comfortable working in a team-based environment and supporting others Desire to be part of an exciting, rapidly-growing organization Ability to work autonomously with flexibility and excellent judgment Ability to work effectively under pressure to meet deadlines Ability to work cooperatively as part of a team Flexibility to work extended hours on a shortened work week

 

Education:BA/BS degree required

 

To Apply:

Please send resume as a MSWord Attachment to:  jpetruccelli@zantaz.com