Operations Support Specialist

The United States Bankruptcy Court for the Northern District of Texas is comprised of 100 counties, making it one of the largest federal court districts in the United States.  The mission of the Clerk?s Office is to provide administrative support to six federal bankruptcy judges and serve the public by managing cases fairly and efficiently.  The Clerk?s Office is headquartered in Dallas and maintains staffed divisional offices in Amarillo, Fort Worth, and Lubbock.  Three years ago we implemented an automated case management system to provide better service to our customers.

 JOB DESCRIPTION:

 The Operations Support Specialist is a member of the operations team of the Bankruptcy Clerk?s Office.  The incumbent is responsible for all facets of case progression, including opening cases, docketing, managing cases from inception to conclusion, ensuring accuracy of ECF entries, and responding to inquiries from our customers.  The incumbent reports to the Divisional Manager.

 Opens new cases, adversaries, and miscellaneous proceedings by receiving, reviewing and filing incoming documents.  Collects appropriate fees and processes cash receipts.  Assigns judges, trustees and 341 meeting dates, time, and locations to new cases and adversary and miscellaneous proceedings as needed.

 Scans and/or converts paper documents into PDF format; uploads documents filed on electronic media (diskettes, CD-ROM).

 Processes incoming and outgoing mail, including preparing check logs and screening and routing to appropriate persons.

 Performs receptionist duties, including receiving, screening, and referring telephone calls and court visitors.  Answers routine inquiries and provides customer assistance, including assistance with public computers.

 Dockets pleadings, orders, and claims ensuring entries are executed according to standards.

 Reviews pleadings for correct PDF and correct event code usage.  Ensures entries are appropriately linked.

 Reviews case management reports and takes appropriate action to ensure timely progression of cases, resulting in proper disposition (e.g. discharge, dismissal, conversion, transfer, etc.)

 Reviews deadline reports for deficiencies to ensure cases are dismissed in a timely manner.

 Makes summary entries and prepares deficiency notices and other internal documents as needed.

 Examines docket reports and entries to ensure all necessary orders are entered and proceedings completed.  Reviews case records and dockets for accuracy and completeness.

 Edits data and makes corrective entries as necessary.

 Ensures cases are closed when appropriate and paper files, if applicable, are prepared for archive shipment to the Federal Records Center.

 Communicates with both internal and external users regarding errors to help correct future filing submissions.  Responds to inquiries and requests as quickly and efficiently as possible.

 Communicates updates and changes to ECF system to outside filers.  Directs users to location of appropriate materials (registration forms, procedural manuals, etc.) and instructions.

 JOB QUALIFICATIONS:Minimum two years of general clerical experience (educational substitutions may apply)Two years of specialized experience (progressively responsible experience related to the processing of legal documents, use of specialized terminology, and demonstrated ability to apply a body of rules, regulations, directives or laws)Demonstrated computer skills including word processing software, Internet browser, e-mail, Adobe Acrobat and other applicationsAbility to produce accurate, thorough, and high quality work productsAbility to think logically, analyze data, research matters, and solve problemsExcellent oral and written communication skillsInitiative and ability to work independentlyHigh school graduate; prefer college degree

 

BENEFIT/COMPENSATION/PERKS:

 Starting Salary Range:  $34,340 to $42,955 depending on qualifications and experience

 13 paid vacation days per year for the first three years of employment; 20 days after 3 years; and 26 days after 15 years13 paid sick days per year10 paid holidays per yearParticipation in the Federal Employees Retirement System (includes savings and investment plan which allows for voluntary tax deferred contributions through payroll deductions with employer matching dollars)Health insurance with selection from a variety of plansGroup long-term disability and long-term care insurance programsFederal Employee Group Life Insurance programParticipation in a flexible spending account for medical and/or dependent care expenses on a pre-tax basisPublic transportation subsidy

 CONTACT INFORMATION:

 Please submit a cover letter and resume in Word or WordPerfect format to employment@txnb.uscourts.gov



 

The Court is not authorized to reimburse travel expenses for interviews or relocation.

The selected candidate will be subject to a background check as a condition of employment.  Retention depends upon a favorable suitability determination.