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Inside Account Representative
| Details |
Country: USA
Location: MA Hopkinton
Total applied: 19
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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Inside Account Representative
Barry Controls Defense and Industry, a recognized world leader in the design, manufacture and application of products to control vibration, mechanical shock and structure-borne noise, has an exciting opportunity at its Hopkinton MA headquarters. The successful candidate, working as part of a team, will support customers? needs as customer service/inside account representative.
Responsibilities include:
? Act as the customers? liaison, responsible for processing orders and assuring delivery in accordance with customer requirements and manufacturing capabilities.
? Interface with all functional groups and field sales to assure delivery schedules are met. Work closely with planners to ensure on time delivery.
? Provide customers with product and pricing information, including preparation of quotes.
? Maintain accurate information using ERP, EDI, and other systems in support of customer service activities.
? Monitor customer web sites to obtain supplier score card information and product demand.
? Pro-actively investigate and resolve customer problems and complaints.
? Keep operations team informed of issues that may need further assistance for resolution.
Requirements include:
? BS/BA in a technical or business field, highly desired
? 2 years? customer service, inside sales or related experience, ideally in a manufacturing environment
? Excellent communication, judgment and influence skills
? Well organized, detail oriented and capable of handling multiple tasks simultaneously
? Experienced with a computerized MRPII or ERP system/EDI/Internet
? Understanding of ISO 9000/QS9000/AS9000 requirements
? Ability to work and problem solve in a team environment
Competitive compensation and benefit package including base salary, profit sharing plan and variable bonus based upon achievement of corporate objectives and company profitability offered.
Local candidates strongly preferred. Email cover letter, resume and salary requirements using MSWord format to resume@barrycontrols.com
EOE, M/F/V/D
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