A.V. Service Tech Manager
Audio Visual Field Service Tech. Manager
The Dallas region is booming! Come grow with us!
A world-class leader in AV technology and integration, we are growing again, and seek an experienced Audio Visual Systems FIELD SERVICE TECH. MANAGER. This challenging position will provide key assistance to our professional Dallas division in a variety of ways.
This position oversees and manages the servicing of previously-installed audio visual systems and equipment in client locations. Are you good at making things happen ? in a team environment?
WHAT DO WE DO?
AVI recommends the right audiovisual components and integrates them into comprehensive systems. We?re internationally recognized for the design and installation of presentation systems for boardrooms, training rooms and other high-tech presentation facilities. Headquartered in Tampa, Florida since 1981, we currently field a team of over 700 professionals nationally.
If you?re in the AV industry, you?ve heard of us. Now is your opportunity??
The AUDIO VISUAL FIELD SERVICE TECH. MANAGER is responsible for OVERSEEING & SCHEDULING THE REPAIRING, ADJUSTING, and CALIBRATION of AV equipment and complex systems.
He / she delivers quality service on-time, on-budget, & safely. This is a KEY position in maintaining AVI?s blue-ribbon reputation for quality service.
The Field Service Manager is an AV ?expert,? a trouble-shooting detective, a fixer, a teacher, a trainer, a bona-fide ambassador. Is this you?
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Manage, schedule, technician crew.
- Interpret schematics; trouble-shoot & diagnose complex system problems; repair & re-program controls in the field (AX/Crestron); take corrective actions.
- Test systems; train clients on use; develop positive and effective customer interactions.
- Use hand tools & test equipment, solder & crimp connections, pull cable, lift up to 75#, sometimes overhead, climb ladders/lifts to 35 feet+
What we expect (the qualifications)
- Verifiable, solid service technician experience.
- Verifiable management / supervisory experience. Customer service and/or installation/repair supervisory experience is preferred
- A formal education in electronics or a related field. Certifications?
- The knowledge and proficiency for servicing today?s sophisticated AV equipment and systems. You have to be able to walk-the-walk.
- PC literate - use the Windows package for effect. Word, Outlook and Excel must be good friends.
- Able to multi-task, be detail-oriented, yet always seeing the big picture. Do you have examples?
- An excellent communicator ?. With clients?. colleagues ?.. management
- You will need to supply some of your own tools ? you are a professional, right?
What you can expect (The motivators)
- A smart career move, learning and mentoring with dedicated professionals.
- Competitive compensation range, based on skills and experience.
- The security of joining an established, solid, 25-year company ? the acknowledged leader in not only the Audio Visual industry, but also an INNOVATOR in Sales, Marketing, and Communications.
- A great benefit package including health, education, 401k, training and more.
- The opportunity: to join the leading audio visual systems integration team in the country
If this describes YOU, then we encourage you to apply. Apply Now or email resume to hr@aviinc.com Please include salary history and salary expectations.
First impressions count, so package your resume in a way that reflects your knowledge, skills, abilities, and creativity.
Visit us at www.aviinc.com for the complete AVI story and to view all of our current nationwide opportunities. Click on ?Company Profile.?
We believe that each employee contributes directly to AVI's growth and success, and we hope you would like to be a member of our team.
PHYSICAL DEMANDS: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
OF NOTE: There is no relocation assistance available for this position.
Applicants are instructed to indicate the specific position and location interested in.
Audio Visual Innovations, Inc. is proud to be:
an Equal Opportunity Employer M/F/V/D and a Drug-Free Workplace
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