Account Manager

 

Archway Marketing ServicesSM provides the industry's most comprehensive suite of marketing execution services, including fulfillment, customer service and information management solutions.

Archway Marketing Services is the most established, reliable, rock-solid provider of marketing execution services and is the industry leader in performance quality standards.

 

We are seeking an On-Site Account Manager in Fargo, North Dakota.  The Account Manager will develop a working partnership with our client and act as the primary liaison between the Fargo, ND based client and Archway Marketing Services. 

 

This highly visible Account Manager role will support onsite agreement processing team at our client?s facility by providing project management, relationship development, and exceptional expertise in the delivery of our services. The Account Manager will be accountable for the following:

 

? Financial accountabilities include revenue growth, cost control, billing and overall account profitability for assigned account(s)

? Accountable for the client P&L, including top line growth, variable costs and bottom line results

? Oversees and ensures programs are delivered as promised to the client.  Ensures contractual obligations are met or exceeded

? Issue management - stays on top of client issues, deliverables and escalations to ensure the timely resolution of issues to ensure client satisfaction and retention

? Plays ?consultative? business partner role with clients to enhance their marketing efforts and their reliance on Archway to execute their marketing programs

? Partners with and supports assigned Business Development professional to develop annual business development plan and to identify and capitalize on new business opportunities

 

Position qualifications include:

 

?  Four year degree, preferably in business

?  5+ years related work experience

?  Proven business judgment and decision making skills

?  Good financial acumen

?  Good project management skills

?  VG interpersonal skills

?  Strong personal leadership and relationship building capabilities

?  Strong presentation skills

?  VG communication skills (both verbal and written)

?  Ability to interpret contracts and legal documents

?  Diplomacy

 

Submit current resume, in confidence, by e-mailing to vnhr@archway.com .

 

Consideration granted to candidates who submit complete information including detailed work history and specific pay expectations. Only applicants considered for an interview will be contacted.

 

Archway Marketing Services is an Equal Opportunity Employer committed to diversity.