Intel Analyst/Customer Service Advocate 1

SRC has an opportunity for an experienced Intelligence Analyst/Customer Service Advocate.  The qualified Analyst will perform research in designated databases and open sources; compile reports for relativity and release; review products against defined criteria; ensure adherence to policies, procedures, and protocols; capture metrics and report periodically.

 

Requirements:The successful candidate must have 4 or more years of experience as a NSA SIGINT Intelligence Analyst with at least 3-years experience in support of NSA SIGINT activities within the last 3 years.  Demonstrated knowledge of CRM tool; performance measuring; strong oral and written communication is a must.  Client Service Training is required.  Client Service Experience within the last three years is desired but not required.

 

Security Clearance Required: Must be a U.S. citizen; Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. An in-scope (within 5 years) SSBI and a U.S. Government clearance within the last 24 months is required. The applicant must also have a current FS polygraph and eligible for other SI Accesses.

 

EEO/AA Employer; Female, minority, Vietnam-era Veteran and disabled candidates are encouraged to apply.

 

About SRC:Syracuse Research Corporation (SRC) is an independent, not-for-profit research and development organization. For nearly 50 years, SRC has played a leadership role in providing solutions to programs of national significance through the innovative application of science, technology, and information. SRC?s responsiveness and success in solving next generation challenges has resulted in a trusted advisor reputation with our customers in the defense, environment, and intelligence communities.

 

SRC?s Information Technologies business area is developing advanced technologies that collect, manage, exploit, and model information for the Intelligence Community and U.S. Military. SRC provides research, products, and services in the following areas: comprehensive threat modeling; cyber situational awareness; information fusion and decision support; data mining and information exploitation; and organizational workflow.

 

SRC is committed to providing a positive, supportive, and healthy work environment for employees. We seek the best and brightest staff and provide them with challenging and meaningful work that is both stimulating and fun.  Employees receive a comprehensive benefits package including three to four weeks vacation to start, 10 percent employer contribution for retirement, and 100 percent college tuition.

 

Today, SRC?s family of companies employs more than 750 people and has offices in Arlington, VA; Chantilly, VA; Charlottesville, VA; Dayton, OH; Denver, CO; Hanover, MD; Rome, NY; San Antonio, TX; and Syracuse, NY. Currently, there are more than 100 positions available nationwide. Career opportunities may be viewed at