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Product Manager, Sports TicketExchange

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Associate Product Manager, Strategic Partnerships

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Watchdog to crack down

The chief City regulator this week signalled a crackdown on banks and credit card firms that mis-sell payment protection insurance.

Reacting to intense criticism of the insurance, which is sold to cover payments on loans, credit cards and mortgages, the watchdog said a review of selling techniques would be a priority in the coming months.

The Financial Services Authority took over responsibility for monitoring the sale of general insurance products in January. This week, it set out which areas it plans to investigate.

The report says: "The payment protection insurance project will include a focused review of the selling practices at a sample of firms and a desk-based review of the product disclosure provided to customers.

"Other tools such as mystery shopping may also be used."

However, the Office of Fair Trading, which has responsibility for investigating claims of unfair competition, has yet to look into whether banks and credit companies are guilty of profiteering from sales of the cover. Banks can enjoy profit margins of 70% on sales of the insurance.

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