Assistant Product Manager

Based in Dallas, Alliance Data Systems (NYSE: ADS) is a leading provider of transaction services, credit services and marketing services. The company assists retail, petroleum, utility and financial services clients in managing the critical interactions between them and their customers. Alliance Data manages approximately 95 million consumer relationships for some of North America's most recognizable companies and operates and markets the largest coalition loyalty program in Canada. Alliance Data Systems employs approximately 7,500 associates at more than 20 locations in the United States and Canada. For more information about the company, visit its web site, www.alliancedatasystems.com

General Statement of Duties: Supports and co-leads product management activities for assigned products, assisting the Product Management team in coordinating overall organization focus and marketing planning and execution for assigned Alliance Retail products. Supports the Product Manager with coordinating internal support groups, including Legal, IT, Operations, Finance, Sales, and Client Services to ensure effective integration of efforts across Alliance Retail. Participates in developing and executing product release plans and annual marketing plans. Collaboratively identifies and researches market and client needs for current and future product features. Works with Client Sales and the Product Manager to understand and document client/product requirements, assist in selling the product line, and tailor delivery and support for assigned products as needed.

Supervision received: Reports to Product Manager

Supervision exercised: None initially.

Examples of duties: (Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in this job.)

Assist the Product Manager with coordinating and leading product management activities, including but not limited to: product life cycle planning and development, marketing planning, pricing, assembling and analyzing product metrics, privacy and compliance conformance, operations, and sales support.

Assist in developing and executing marketing and sales plans to maximize client adoption of assigned products.

Assist the Product Manager with coordinating and providing key inputs and decision-making to the product development process.

Manage the collection, organization, and communication of competitive product and strategy assessments.

Develop internal product support materials, including work requests, product sheets, documentation of product enhancements, and internal sales materials.

Coordinate and assist in the implementation of client specific marketing plans, leveraging best practices across the client base for maximizing product adoption of assigned products.

Assist in developing product and client specific adoption goals, and provide sales support for the Client Sales teams to achieve the goals.

Collaborate with the Marketing Research team to coordinate marketing research and analysis efforts in support of product planning.

Assist in integrating operational considerations for the product line, such as IVR scripting, statement messaging, cardholder service, and will coordinate planning with other Alliance Retail products.

Develop case studies and best practices for various products using internal learning's and market examples.



Knowledge, Skills, and Abilities

Proficient with Microsoft Office programs. Excellent working knowledge of three or more of the following areas: Web-based Financial Services, Retail (e-commerce a plus), Private Label or general-purpose credit markets); wireless and remote entry product markets; direct and relationship marketing; loyalty marketing. Solid understanding of the Product Life Cycle. Strong organizational and project management skills. Proven ability to solve problems, manage multiple tasks, prioritize, and work independently to meet project deadlines. Strong analytical abilities and attention to detail. Strong interpersonal, communication, and leadership skills. Exceptional business sense and general management skills. Demonstrated ability to develop and deliver presentations to both internal and external clients. Demonstrated marketing and planning skills. Proven ability to contribute in a team environment and interact diplomatically with a variety of individuals on all levels.

Minimum Qualifications

Education: BA/BS degree in business administration, marketing, market research.

Experience:
' 3-5 years work experience in marketing, planning, product management or related functions with responsibilities including:

' Business/marketing analysis
' Facilitating cross functional teams including planning, marketing, system/product development, and operations
' Project management assignments

Desirable: Master of Business Administration (MBA) or other graduate degree. Retail experience.

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