BI Project Manager - Consultant - BCS

Project Manager experienced in managing large, complex, multiple-channel projects with strong experience in retail. PMI certified is a plus. Excellent organization and communication skills are required. Need to understand order management and campaign management. Must have 3 to 5 years managing large teams (40+). MUST Have: Some background working with Customer data - either through having worked in a Marketing or Sales function, or Customer Support function, or worked on the design of a systems implementation using customer data. Be credible and presentable to a client in order to drive sales activities.
Be a Project Leader i.e. someone who can act as an advisor to a client to maintain alignment of business objectives.
Some background in retail environment NICE to Have:
BI/DW technical background. Some background in management reporting from a business perspective (i.e. marketing reports, Dashboard of performance metrics, Scorecards)
Multi-channel experience. This experienced professional role ensures that client needs are satisfied through the formulation, development, implementation and delivery of application solutions in response to client requirements expressed in approved service requests. They are responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organisation. Incumbents are required to manage efforts of IBM and client employees as well as third-party vendors to ensure that an integrated solution is provided to meet the client needs. Expert level knowledge is required across PM methodologies including SEI/CMM, emerging technologies and technical architectures pertaining to the client served, and the vision to influence the clients' actions. They hold overall responsibility for cost, schedule and contractual deliverables.

Workplace
M-Mobile/Telecommuters

Division
Global Business Services: 05-BCS BUSINESS CONSULTING SVCS

Desired Skills
IBM Global Business Services develops innovative solutions to our clients' most vital business and technical issues. Our business consultants translate their expertise across 21 industries into integrated, responsive, on demand business solutions and services that help our clients transform their businesses and deliver bottom-line business value. Our consultants make a difference for top-tier global businesses and public sector clients, while also gaining valuable knowledge and skills and having access to resources and opportunities only a global leader like IBM can offer. Global Business Services is part of IBM Global Services, the world's largest information technology services and consulting provider - and the fastest growing part of IBM - with 2004 revenue of more than $46 billion and over 190,000 professionals serving clients in more than 160 countries. Our Global Business Services Customer Relationship Management practice works with top tier clients to help them integrate their sales, marketing and customer service functions and improve sales performance across all channels. CRM consultants help companies reduce the costs associated with marketing, sales and service, while improving customer loyalty and satisfaction in the face of increasing customer demands. Areas of focus include: CRM Strategy, Sales Productivity, Call Center Optimization, Field Service Effectiveness and Business Intelligence. We partner with some of the world's leading CRM software vendors like Siebel, Oracle, PeopleSoft, SAP and others on many of our engagements. Since the majority of our consulting work is done at our client sites, this position requires up to 100% travel.

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