Black Belt Quality Analyst - Mercer HR Services US

The Quality Analyst will play a key role within the Americas Operations organization.  Responsibilities will include: 
Formulate strategy to implement quality system standards and practices Identify opportunities for improvement and initiate process improvement projects Lead and drive Six Sigma projects to deliver significant operational improvement and financial benefit in selected transactional environments (H&B Administration, DB Administration) Partner with Process Owners and Champions to drive results Act as a technical expert, coach and train Green Belts and team members Act as change agent to instill Six Sigma culture throughout the organization Monitor performance and improvements in key metrics

 

Experience in benefits administration required 5 years of business/operations experience with 2+ years of direct experience as a Black Belt Completed 3 transactional-related projects with demonstrated success and financial results Technical competency in Six Sigma skills: DMAIC, Lean and change management Strong leadership skills with proven ability to facilitate cross-functional teams Ability to influence peers and high level managers Ability to build strong working relationships with internal customers Demonstrated ability to effectively coach and train Green Belts and project teams Excellent written and verbal communication, presentation and facilitation skills Strong financial acumen Proficiency in Excel, Word and PowerPoint software Bachelor’s degree Formal Six Sigma training Black Belt certification

Mercer Human Resource Consulting Inc. is an equal opportunity employer.