Director, Sales and Client Services

How will you make your mark? Your work matters immensely to you. You strive to impact the lives of countless individuals around the globe. You should join us. Because the work we do here matters to millions. McGraw-Hill Professional, a division of McGraw-Hill Education and The McGraw-Hill Companies, is a leading global provider of print and electronic content and services for consumers and the business, scientific, technical, and medical communities.  Headquartered in New York, the company has offices in Boston, Chicago, San Francisco, and Camden, Maine. We are seeking a Director of Sales & Client Services in our Boston office.   This dynamic leader will be responsible for driving revenue for a suite of products serving the financial services industry.  This individual will use their strong team-building skills to develop a high-performance sales organization and expert consultative selling skills to build and expand Financial Communications’ client base. Financial Communications is a provider of print and digital communications solutions for the financial services industry.  Located in Boston, Financial Communications offers banks, funds and brokerages with the high-impact marketing materials, financial education products, and electronic tools they need to successfully attract and retain customers.  Financial Communications is a division of McGraw-Hill Professional. The Director will be responsible for the following:Oversee a New York and Boston-based Sales and Client Service organization to meet and exceed the revenue goals of Financial Communications. Primary responsibility for the Sales team and all new business development efforts: Recruit, train and provide day-to-day management to a team of sales representatives. Set sales quotas and maintain sales budgets and estimates Track progress of sales activities and manage lead pipeline. Professionally develop direct reports in consultative-selling and training on new products and services Develop overall sales strategy that supports the priorities and initiatives of Financial Communications. Continually develop new relationships with the goal of growing existing prospect basePrimary responsibility for the Client Service team and the retention of existing accounts: Maintain thorough knowledge of existing clients' marketing objectives, strategic goals and product initiatives. Maintain thorough knowledge of Financial Communications products and services and how they can fulfill client's needs. Ensure superior customer service by monitoring the fulfillment of all deliverables, post-sale issues and renewals Act as liaison between client service staff and sales to carry out cross-sales and relationship building goals.Oversee semiannual strategic account planning and integrated account reviews. Work closely with the Financial Communications Executive Committee to communicate market intelligence to enhance and expand the product and service line. Work closely with the VP of Sales of McGraw-Hill Professional and the SVP of Standard & Poor's North America to maintain awareness of Financial Communications' capabilities across the US sales teams. Oversee marketing efforts through sales support staff including trade shows, mailers, client gifts, etc. Responsible for $15+ million revenue expectations.

?  Bachelor's degree in a related field ?  10-15 years of sales and sales management experience ?  Strong familiarity with the financial services industry?  Advanced sales and client service experience with ability to establish, grow and maintain client relationships at senior management levels?  Expert communication and presentation skills?  Expert sales planning, consultative-selling, and marketing capabilities?  Expert team-building / collaboration skills?  Knowledge of MS PowerPoint, MS Excel, MS Word?  Travel within the US and Canada is required