Document Specialist - 3rd Shift - Tampa, FL

POSITION PROFILE Satisfies customers according to company standards of quality and output by preparing, photocopying,
inspecting, compiling, assembling and binding documents.
JOB DUTIES AND RESPONSIBILITIES
Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling
projects accurately in a timely manner.
Meets deadlines by working at a quick and steady pace while still maintaining quality/error free
work.
Achieves Time Productive statistics by meeting standards established by the facility.
Meets company production standards by achieving at the Impressions Per Hour (IPH) rate in
accordance with standards established by the branch.
Maximizes print performance as workflow permits, by simultaneously performing a minimum of two
functions on print equipment.
Maintains optimal machine performance by correcting simple machine problems (clearing jams,
refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to
report, in the event of equipment failure.
Demonstrates above average customer service by responding to client requests, ensuring the
accuracy of the order taken and delivery of the completed orders in a timely manner.
Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
Troubleshoots problems by communicating effectively and promptly to manager.
Meeting deadlines by establishing a standard set of procedures for delivering completed jobs to
clients promptly, safely, and according to their instructions.
Prevents assembly errors by maintaining an organized work station and utilizing the 10 Job Steps
for Final Check.
Ensures that ?Orders In? Job Board reflects current job status by maintaining constant
communication with the Shift Manager.
Maintains an accurate Job Log by ensuring that each job is recorded at Job Check In and Invoicing.
Ensures adequate time is scheduled for the completion of overnight work in production by assisting
the Production Manager with the completion of an overnight plan.
Ensures clarity of correct written and audio instructions by reviewing AM/CSR instructions and
being detail-oriented.
QUALIFICATIONS (Education, Experience and Certifications)
High school diploma or equivalent.
No prior work experience necessary.
Able to stand 8 hours per day and lift approximately 50 lbs.
Shift hours - 12AM-8AM