Office Machine Technician

  An excellent career opportunity is now available at Lanier, a subsidiary of the Ricoh Corporation. Lanier delivers the document management solutions our customers need to communicate, collaborate and move information with unparalleled productivity.

 

Lanier is seeking a dynamic individual to become an integral part of our team as a Key Operator to manage a fleet of copiers, faxes, printers, and multi-functional devices on site in our Syracuse, NY location.

 

Responsibilities will include, but are not limited to:

*Responding to first level calls from end users of equipment to determine the problems, clear paper jams, run test copies and determine status of machines.

*Provide scheduled trips to all machines to conduct cleaning of the glass, toner replacement and general cleaning of work area.

*Train end users to properly use all Lanier equipment.

*Travel within a local area to manage fleet off site.

*Deliver and install on-site loaner equipment.

*Run reports as requested.

*Communicate with customer to ensure that services are performed at or above expectations.

 

In return for your dedication and hard work, Lanier offers a full benefit package including Medical, Dental, Vision, Pension Plan, 401K Plan, Tuition Reimbursement and advancement opportunities.

 

The ideal candidate MUST meet the following requirements:

** A minimum of 2 years of customer service experience, preferably face to face.

** A minimum of 1year MS Office experience, including MS Word and Excel.

** Exceptional communication skills, both written and verbal.

** Ability to multi-task.

** Clean driving record, auto insurance and personal vehicle.

** Reliability, punctuality and a good work ethic!

 

If you have the abovementioned experience and are looking for a stable career with growth potential, we want to speak with you. Please, email your resume and salary requirements to our regional recruiter at