Global Assignment Consultant

Job Description: Position Summary : To coordinate the delivery of international service programs, policy and benefits for clients of SIRVA Relocation. Act as the primary point of coordination and accountability to the assignees while maintaining the highest level of customer service. This includes managing expenses at the lowest possible level for the corporate client while contributing to optimum revenues for SIRVA Relocation.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

1. 65(%) Manage the entire international relocation for each global assignee within the Client's global assignment policy, being their single point of accountability and their advocate. May include services ranging from pre-decision through repatriation/reassignment.

2. 15(%) Educate Client HR contacts on minor relocation issues as related to transferring family, communicate with them regarding exception management specific to transferee, including recommendations on specific exceptions to policy; provide them transferee status updates, keeping them abreast of issues and solutions that arise; and projects and reports as requested.

3. 10(%) Coordinate with all internal departments/functions to ensure successful transferee experience.

 4. 5(%) Participate in client/prospect visits and presentations.

 5. 5(%) Manage Global Certified Provider communication process between GCP the global assignee and the corporate Client.

Job Requirements:


Qualifications 
Previous experience managing international assignees, 
Proven skills in project and service partner management are required.
Good computer skills are required. 
A college degree, second language and international living experience are preferred.
3-5 years experience in real estate, relocation, human resources an/or accounting or finance.
Must have a strong customer service background..

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