Cafe and Bakery Store Manager

Job Purpose:

Serves cafe and bakery customers by directing food and beverage preparation; maintaining customer goodwill; collecting revenues; maintaining supplies, equipment, and sanitation; managing staff.


Duties:

* Accomplishes human resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.


* Achieves cafe and bakery operational objectives by contributing information and analysis to operations reports; completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; identifying needed system improvements; implementing production and food preparation changes.


* Meets cafe and bakery financial objectives by estimating requirements; implementing and controlling expenditure schedules; analyzing variances; initiating approved corrective actions; helping promote the cafe and bakery; increasing sales; improving profits.


* Opens the cafe and bakery by turning-on equipment; checking service areas, dining area, kitchen, and grounds for cleanliness and appeal.


* Maintains flow of satisfied cafe and bakery diners by maintaining prep area production; monitoring order-taking and filling; performing all cafe and bakery jobs, as needed; responding to customer complaints and special requests.


* Provides cafe and bakery meals and drinks by following menus and "specials" of franchise; anticipating consumption; placing and receiving food and supply orders; minimizing waste; directing and controlling food preparation; ensuring that quality standards of franchise are met.


* Keeps cafe and bakery equipment operating by following operating instructions; teaching employees proper use and maintenance of equipment; troubleshooting breakdowns; maintaining supplies


* Maintains safe, secure, and healthy work environment by following and enforcing company standards and procedures; complying with sanitation and legal regulations; trash removal


* Closes the cafe and bakery by balancing out the cash drawer; preparing bank deposits; turning-off equipment; activating security system.


* Maintains professional and technical knowledge by attending educational workshops; reviewing management publications.


* Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Inventory Management, Decision Making, Process Improvement, Strategic Planning, Informing Others, Verbal Communication, Customer Service, Food Sanitation, Management Proficiency, Quality Focus

 

Benefits:

Medical/Dental/Vision Plan, 401(k) Retirement Plan (% match), Paid Time Off, Paid Airport Parking, Stable/Growing Company, Unique Work Environment, Family-owned, Embrace Diversity