Quality Assurance Manager (Food Service)

Gate Gourmet, a premier Airline Catering Company is currently looking for a new member to join our team in our JFK-NY location.

 

Job Purpose:

Assures quality food products and processes by establishing and enforcing food safety programs, plans, and quality standards; testing production; documenting results; managing staff.



Duties:

* Accomplishes food quality objectives by orienting, training, assigning, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.



* Achieves food quality operational objectives by contributing information and analysis to functional strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.



* Establishes food safety program by developing ingredient control and storage policies including purchasing specifications, incoming inspection procedures, equipment cleaning and sanitation procedures and schedules, personnel sanitation procedures and training, and time-temperature inspection methods and schedules.


* Develops food safety plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.



* Establishes food quality documentation system by writing and updating quality assurance procedures.



* Maintains and improves product quality by investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.



* Prepares food quality reports by collecting, analyzing and summarizing information and trends.



* Complies with federal, state, and local legal regulations by studying existing and new regulations; anticipating regulations; enforcing adherence to requirements; advising management on needed actions.



* Updates job knowledge by studying trends in and developments in food quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.



* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Skills/Qualifications:

Product Development, Requirements Analysis, Quality Engineering, Analyzing Information, Process Improvement, Statistical Analysis, General Math Skills, Quality Management, Management Proficiency, Developing Standards, Dealing with Complexity, HACCP certified.

 

Must have a working knowledge of HACCP and a Certification in HACCP to be considered.