Restaurant Supervisor

Job Purpose:

Provides a pleasant dining experience by maintaining ambiance; helping out with table preparation and food delivery; building and maintaining customer rapport; recommending menus; controlling costs; supervising staff.



Duties:

* Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.



 

* Meets restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.



* Maintains customer service by helping wait staff with table preparation and food delivery.



* Builds customer rapport by establishing relationships with regular customers; greeting customers; interceding in misunderstandings and differences between wait staff and customers; resolving complaints.



* Controls costs by minimizing waste.