Assisstant Manager, Retail Lumberyard

Assistant Store Manager


E.C. Barton & Company, an organization that has offered excellent customer service and products to contractors and do-it-yourselfers since 1885, has an opening for an Assistant Manager at our Barton's of Carthage. Barton's is a full service building material dealer. (For more information about our organization please visit www.ecbarton.com)


An Assistant Store Manager of a Barton's assists in managing a retail store engaged in selling building materials by performing the following duties personally or through subordinate supervisors.


 

Supervisory Responsibilities



Assists in supervision of employees in the Barton's Store. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


 

Essential Job Functions include the following, other activities may be assigned:



? Operate as a ?Working Manager.? A Working Manager is an individual that gets involved in the daily activities and performs any job duties necessary to keep the store operating at maximum efficiency.



? Assists Store Manager to maximize profitability, control costs, and offer the best possible customer service.



? Continually exceed high levels of profitability and customer service while making certain the store is following all safety regulations, guidelines, and operating procedures.



Job Duties, other duties may be assigned:



Uses Falcon Computer System to total price and tax on merchandise purchased by customer to determine bill.



Plans and prepares work schedules and assigns employees to specific duties.



Coordinates, participates in, and supervises sales activity and sales promotion, merchandise display preparation and advertising, and taking inventories.



Responsible for reconciling cash with sales receipts, keeping operating records, preparing daily record of transactions for Accounting Department, and performing work of other partners, as needed.



Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices.



Resolves customer complaints and answers inquiries.



Locks and secures store.



Performance Behaviors To perform the job successfully, an individual should demonstrate the following performance behaviors:



Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.



Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.



Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality.



Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.



Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.



Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Gives appropriate recognition to others.



Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.